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#1
BSOD On Startup After Installing KB3070102
I just installed all of the new windows updates today 7/14/2015. After a reboot I got a BSOD. I narrowed it down by removing one by one of 14 updates and the one that is causing the BSOD on startup is KB3070102.
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* Bugcheck Analysis *
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SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff960000f29ec, Address of the instruction which caused the bugcheck
Arg3: fffff88002f79020, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
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TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
FAULTING_IP:
win32k!AllocateW32Process+44
fffff960`000f29ec ff1526161f00 call qword ptr [win32k!_imp_ExAllocatePoolWithQuotaTag (fffff960`002e4018)]
CONTEXT: fffff88002f79020 -- (.cxr 0xfffff88002f79020)
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000029
rdx=0000000000000328 rsi=fffffa800a655b30 rdi=0000000000000328
rip=fffff960000f29ec rsp=fffff88002f79a00 rbp=00000000000002f0
r8=0000000069707355 r9=0000000000000010 r10=fffffa800a655b00
r11=000007fffffd8000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000064
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
win32k!AllocateW32Process+0x44:
fffff960`000f29ec ff1526161f00 call qword ptr [win32k!_imp_ExAllocatePoolWithQuotaTag (fffff960`002e4018)] ds:002b:fffff960`002e4018=00000000003113b2
Resetting default scope
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: csrss.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff960000e7a7e to fffff960000f29ec
STACK_TEXT:
fffff880`02f79a00 fffff960`000e7a7e : 00000000`00000000 fffffa80`0a655b30 00000000`00000000 00000000`00000000 : win32k!AllocateW32Process+0x44
fffff880`02f79a30 fffff960`000eb03c : 00000000`00000001 00000000`00000003 00000000`00000003 fffff800`030cd7fb : win32k!xxxSetProcessInitState+0x2a
fffff880`02f79a60 fffff960`000eaf56 : 00000000`00000003 00000000`00000a7c 00000000`000002f0 00000000`00000000 : win32k!xxxUserNotifyProcessCreate+0xbc
fffff880`02f79ab0 fffff800`030c2f13 : fffffa80`0a739730 fffff880`02f79b60 00000000`00000000 00000000`000001a8 : win32k!NtUserNotifyProcessCreate+0x5e
fffff880`02f79ae0 000007fe`fd35148a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0172f688 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`fd35148a
FOLLOWUP_IP:
win32k!AllocateW32Process+44
fffff960`000f29ec ff1526161f00 call qword ptr [win32k!_imp_ExAllocatePoolWithQuotaTag (fffff960`002e4018)]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: win32k!AllocateW32Process+44
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: win32k
IMAGE_NAME: win32k.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 558bc095
STACK_COMMAND: .cxr 0xfffff88002f79020 ; kb
FAILURE_BUCKET_ID: X64_0x3B_win32k!AllocateW32Process+44
BUCKET_ID: X64_0x3B_win32k!AllocateW32Process+44
Followup: MachineOwner
Last edited by dave1977nj; 15 Jul 2015 at 18:00.