BSOD (error 116) after reinstalling windows 7 drivers

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  1. Posts : 23
    Windows 7 Home Premium 32 Bit
       #1

    BSOD (error 116) after reinstalling windows 7 drivers


    Hi,

    I recently reinstalled windows 7 to my laptop (Dell N4110) after realizing that windows 10 was not compatible with my machine. Now, I'm having problems reinstalling my drivers for my graphics card. The laptop has 2 graphics cards. Every time after I installed the driver for AMD HD 6630m, it reboots into the "windows is starting" screen and goes into the BSOD with the error code 116 and cause by the atikmpag.sys driver. I really need help as I have been at this for a few days trying to fix it.

    Methods I have tried:
    - manually installing the driver through Device manager
    - full clean with Display Driver Uninstaller and reinstalling
    -direct download from the AMD website on their latest installer
    -download drivers from Dell Drivers page

    I have also tried this solution thinking it would help but still no luck. I'm not sure if I did it correctly.
    Fix atikmpag.sys / atikmdag.sys blue screen errors (BSOD)

    I'm at a stump. Please advice me
      My Computer


  2. Posts : 23
    Windows 7 Home Premium 32 Bit
    Thread Starter
       #2

    Still need help on this
      My Computer


  3. Posts : 2,781
    Windows 10 Pro x64
       #3

    Hiya and welcome to SevenForums!
    Code:
    BugCheck 116, {893be008, 90028e46, 0, 2}
    
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+8e46 )
    Code:
    BugCheck 19, {22, 88046000, 0, 0}
    
    Probably caused by : rdyboost.sys ( rdyboost!SmFree+10 )
    The problem is caused by your graphics driver. Run Display Driver Uninstaller(DDU)
    Make sure you tick the Uninstall C:/AMD and C:/NIVIDA folders while you are in DDU when you are done running DDU install your graphics driver again and you should be good to go! This is the guide for DDU: Display Driver Uninstaller: How to use

    Run sfc /scannow and chkdsk /r.
    Install the latest updates from Windows Update.

    Do the exact same steps for chkdsk /r but instead of typing in sfc /scannow type chkdsk /r.

    SFC /SCANNOW Command - System File Checker
      My Computer


  4. Posts : 23
    Windows 7 Home Premium 32 Bit
    Thread Starter
       #4

    Should I install the driver from the AMD site or the Dell drivers website?
      My Computer


  5. Posts : 2,781
    Windows 10 Pro x64
       #5

    AMD's site. If it dosen't have any drivers there for your computer then go to Dells.
      My Computer


  6. Posts : 23
    Windows 7 Home Premium 32 Bit
    Thread Starter
       #6

    Desktop

    Sorry for the questions, I'm making sure I'm doing this right >.< should i go through the AMD catalyst driver? Or search for the specific driver I need?
      My Computer


  7. Posts : 2,781
    Windows 10 Pro x64
       #7

    Do not install Catalyst. Remove Catalyst and install the driver alone.
      My Computer


  8. Posts : 23
    Windows 7 Home Premium 32 Bit
    Thread Starter
       #8

    Ok I'll give it a try and let you know how it goes. Thanks
      My Computer


  9. Posts : 2,781
    Windows 10 Pro x64
       #9

    No problem! It's my duty to help!
      My Computer


  10. Posts : 23
    Windows 7 Home Premium 32 Bit
    Thread Starter
       #10

    So I updated it manually through device manager and restarted but it still gave me the BSOD. Should I continue to update it with windows update?
      My Computer


 
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