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#1
BSOD when logging off and issues shutting down
Hi,
Recently my computer has been having regular blue screens. On average, this is happening once a week, and as you can imagine is very annoying. This always seems to happen when logging out of an account. Another problem I have, which I think could be related, is that the computer doesn’t shut down (e.g.: stays on the ‘shutting down’ screen). This again happens on average once a week. Both of these problems started about a few weeks ago, and, as far as I can remember, no new programs were installed before this.
I am running a fully updated copy of Windows 7 Professional 64bit. Attached is the zip folder with material regarding the blue screens (I followed the guide on your website: Blue Screen of Death (BSOD) Posting Instructions)
Many thanks for your help.