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Windows 7: BSOD when waking from every other sleep

18 Jul 2015   #1
tengokujin

Windows 7 Ultimate x64
 
 
BSOD when waking from every other sleep

Roughly every other time I wake my computer from sleep, it BSODs and needs to be hard reset. I say "every other time", but that just means that my computer will wake from sleep or it will crash and need to be reset. Occasionally, it will wake from sleep twice before crashing on the next wake.

When I read the screen, it tells me that "atikmpag.sys" seems to be the problem, and I have tried clean installing my video drivers multiple times.
I've also updated my mobo BIOS.
I've also ended up switching video cards (and reinstalling the graphics drivers), but the problem persists.

By this point, I can only imagine the actual problem is the mobo, but I'm not sure how to check, so I offer up my dump file and hope someone can help. Thanks!


My System SpecsSystem Spec
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21 Jul 2015   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.
*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.
*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot.
*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.
information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Memtest should be done overnight.
My System SpecsSystem Spec
21 Jul 2015   #3
tengokujin

Windows 7 Ultimate x64
 
 

Ok, don't have the time right now to do that, but I'll report back after running Memtest like that. Thanks!
My System SpecsSystem Spec
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 BSOD when waking from every other sleep




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