BSOD after display driver instalation

Uleq112i · 21 Jul 2015

Damm... Ill have to do something about it, but still its not systems fault in my opinion since it started happening on fabric version of windows I got while buying this model which was 100% legal for sure.

Layback Bear · 21 Jul 2015

If your laptop came with Windows 7 you should have one of these on the bottom or in the battery compartment.

Do you have one??

Attachment 366567

If you have one, what Windows 7 does it indicate that came installed with your laptop.
Example:

Home Premium
Ultimate
Professional

Uleq112i · 21 Jul 2015

Oh god.... Yeah, but its Home Premium instead of Ultimate which I installed. My bad, waas sure I had ultimate. Gotta reinstal -.-

essenbe · 21 Jul 2015

When you reinstall a legal OS and still have problems, come back and we will be glad to help. Your problem may very well be your Graphics card. We will be better able to diagnose that with a legitimate OS.

Uleq112i · 26 Jul 2015

Hi, Im back, was on small break. Just intalled correct version of w7. Got drivers, restarted and boom... blue screen. So quess Ill just give you files.

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-XDTDM-33Y3C-GH39T
Windows Product Key Hash: uZvvGKMPILVyeFphNXMV091Ac3k=
Windows Product ID: 00359-OEM-9824714-59172
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {14EB287A-7B9B-495A-8732-D7FFFBDED424}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.150318-1623
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{14EB287A-7B9B-495A-8732-D7FFFBDED424}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GH39T</PKey><PID>00359-OEM-9824714-59172</PID><PIDType>8</PIDType><SID>S-1-5-21-2317187000-1462371663-139029071</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>20079                           </Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>40CN31WW(V2.17)</Version><SMBIOSVersion major="2" minor="7"/><Date>20120222000000.000000+000</Date></BIOS><HWID>A8BB3607018400FE</HWID><UserLCID>0415</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central European Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>CB-01   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-247-159172-02-1045-7600.0000-2072015
Installation ID: 012880992103926042933774095312427760653396663974635831
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: GH39T
License Status: Initial grace period
Time remaining: 43140 minute(s) (29 day(s))
Remaining Windows rearm count: 3
Trusted time: 2015-07-26 17:18:09

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEAonbM1aPqxOUorQwOWE1kkRwJfgOkKi5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            INSYDE        HR CRB  
  FACP            LENOVO        CB-01   
  HPET            LENOVO        CB-01   
  BOOT            INSYDE        HR CRB  
  MCFG            LENOVO        CB-01   
  WDAT            INSYDE        HR CRB  
  SLIC            LENOVO        CB-01   
  ASF!            INSYDE        HR CRB  
  SSDT            INSYDE        HR CRB  
  ASPT            INSYDE        HR CRB  
  SSDT            INSYDE        HR CRB  
  SSDT            INSYDE        HR CRB  
  SSDT            INSYDE        HR CRB

essenbe · 26 Jul 2015

Uleq112i, it seems you have the same problem as before. Did you install the most recent driver from the Lenovo Web Site? This is what your dump file is saying

Code:

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa80055ba010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880040c9ebc, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.
Debugging Details:

That is your graphics driver and this is the current driver you have.

Code:

 atikmpag
start             end                 module name
fffff880`040be000 fffff880`0415e000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Fri Mar 21 16:23:46 2014 (532CADE2)
    CheckSum:         000A4B55
    ImageSize:        000A0000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

See if you can find a more current driver on the Lenovo web site. Also, did you install drivers from the wen site for your computer?

Uleq112i · 26 Jul 2015

I did, I tried from Lenovo for my model, tried from amd after, tried auto detect updaters and every one results in bluescreens after restarting after instalation. This drivers arent updated anymore it seems. This are only w7 related drivers that have anything to do with grapics on their page. What do you mean wen site? I used random google links for drivers that werent on lenovo site

essenbe · 26 Jul 2015

The n key is next to the b key. Just a typo. Something I do frequently. My apologies. Most manufacturers alter the graphics drivers to work with their products. Probably just a way to keep you coming back to their web site. But, that means that a driver downloaded from AMD would not work. All the OEMs do the same thing and after about a year, they don't update their drivers.

As a test, look in your bios and see if there is a way to disable switchable graphics. Look in CCC and see if you can set the Intel HD graphics as the primary graphics adapter. Try that and see how it works for you. A TDR error with switchable graphics usually happens when the laptop switches from one graphics adapter to the other one. It does not do it within the allotted time, so it causes Windows to assume a graphics failure. Thus the name TDR. It means Time Delay and Response. That is way too common a problem with switchable graphics with both AMD and Nvidia. I realize that is not the ideal resolution you would like. But, it is the only resolution that seems to work.

Layback Bear · 27 Jul 2015

If I may. A couple of things I noticed in the log.

1. The system has not been activate properly.
2. SP-1 doesn't seem to be install.

essenbe · 27 Jul 2015

Layback Bear said:

If I may. A couple of things I noticed in the log.

1. The system has not been activate properly.
2. SP-1 doesn't seem to be install.

Good eye Jack. I looked but missed that.

Uleq112i, Run Windows Update and install all Critical, Important and Recommended updates. Keep running it and checking for more updates. Do that until it says there are no more updates. Also, be sure to install SP1 or you will continue to have problems. Then activate it.