BSOD after display driver instalation

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  1. Posts : 16
    Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
       #1

    BSOD after display driver instalation


    Recently I started having BSOD while activly using my laptop. After reinstaling system it stopped happening ill I installed drivers for display from intel hd family. I have lenovo g570 model with radeon hd 6300M graphic card. The problem is that now dxdiag dont even recognize my display anymore. How can I fix it. Ive been running this laptop without problems for over year and it happend randomly during me playing something.
    Ive tried a lot of things like installing all service packs, using auto driver updates, trying diffrent windows updates. Now I basicly cannot use any applications without proper drivers cause I need to use 2nd monitor for my grahical work and non games work without drivers.
    ULEQ-PC-Sun_07_19_2015__74055_12.zip
    Last edited by Uleq112i; 19 Jul 2015 at 09:47.
      My Computer


  2. Posts : 26,869
    Windows 11 Pro
       #2

    Please fill out your System Specs

       Information
    Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

    If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs


    Please upload the BSOD Posting Instructions https://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html. Upload the files here, this will tell you how. https://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html
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  3. Posts : 16
    Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
    Thread Starter
       #3

    essenbe said:
    Please fill out your System Specs
    The tool you provided doesnt show most of things right. For e.g.: it shows my res as 0x0, my graphic card as just vga adapter instead of real card I have. Thats why I didnt fill info cause for some reason most things are not recognized by my laptop. Anyway I updated all possible using this program. Also including file in thread as I suposed to do 1st
      My Computer


  4. Posts : 26,869
    Windows 11 Pro
       #4

    Uleq112i, please go to device manager, expand Display Adaptors and tell me what it shows. The way you have it listed in your system specs indicates that you have no graphics drivers for your AMD Graphics Card. All of the errors I saw were graphics errors.


    Code:
     
    Use !analyze -v to get detailed debugging information.
     
     
    BugCheck 116, {fffffa800932f4e0, fffff88004a80cec, 0, 2}
     
     
    Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 
    0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: 
    Module load completed but symbols could not be loaded for 
    atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+ccec )
    A Bugcheck Code 116 is always a graphics error and it names your AMD Drivers. You need to go to the Lenovo site for your specific Laptop and download their driver. Most OEM Manufacturers alter the drivers for their machines. No other drivers will work on it.

    Also, please open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.
      My Computer


  5. Posts : 16
    Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
    Thread Starter
       #5

    I know its grahic related. thats why only things I listed in orginal post was graphic card model. My problem is whenever I instal drivers from any source(lenovo site for my model/autodetect from amd or intel) after rebooting I start getting BSODs all time and unless I unistall drivers in safe mode.

    Edit: Also did scan and there was no problems
      My Computer


  6. Posts : 26,869
    Windows 11 Pro
       #6

    Just to try, go to CCC dual graphics page and disable the AMD card and see if that helps any.
      My Computer


  7. Posts : 16
    Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
    Thread Starter
       #7

    Just redownloaded and tried installing drivers from lenovo my model's page again. Problem is they werent installed anyhow for some reason(instalation completed iteself but no files to be detected). Also while trying to open ccc it says:
    1.jpg

    Also noticed something that I didnt notice before, hibernate and sleep button are both not usable.
      My Computer


  8. Posts : 26,869
    Windows 11 Pro
       #8

    Sounds like you have some issues. You have Dameon tools installed. It is a known BSOD cause. Please uninstall it. Then

    Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause of BSOD's.

    1. Uninstall Daemon Tools.
    2. Download the SPTD standalone installer and follow these steps:
    - Double click the executable to open it
    - Click the button shown below



    If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.

    When you finish that I need you to follow this tutorial Windows Genuine and Activation Issue Posting Instructions and place the results in your next post.
      My Computer


  9. Posts : 16
    Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free
    Thread Starter
       #9

    Gonna do so and report in the moment, but I installed daemon after problem occured to use all service pack images I had to check if anything is missing.
      My Computer


  10. Posts : 26,869
    Windows 11 Pro
       #10

    You have had a bunch of failed Windows Updates.
      My Computer


 
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