BSOD
-
This is my problem insoluble,thank's .
Problem Event Name: BEX64
** Application Name: Explorer.EXE
** Application Version: 6.1.7601.17567
** Date Stamp / Application Time: 4d672ee4
** Fault Module Name: StackHash_c386
** Fault Module Version: 0.0.0.0
** Date Stamp / Fault Module Time: 00000000
** Exception Offset: 0000000002cb0fd8
** Exception code: C0000005
** Exception data: 0000000000000008
** OS Version: 6.1.7601.2.1.0.256.1
** Location ID: 1046
** Additional Information 1: c386
** Additional Information 2: c386c5343f11fd7a78dc3d5c936dbf38
** Additional Information 3: 2ad6
** Additional Information 4: 2ad69add1d03104cf2d8d69132ebc900
-
-
Additional information is required.
1. Download the DM Log Collector application to your desktop by clicking the link below
DM Log Collector.exe
2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.
-
Hello,
I'm having Browser crashes:
Problem signature:
Problem Event Name: BEX64
Application Name: explorer.exe
Application Version: 6.1.7601.17567
Application Timestamp: 4d672ee4
Fault Module Name: StackHash_c386
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 0000000002530fd8
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1031
Additional Information 1: c386
Additional Information 2: c386c5343f11fd7a78dc3d5c936dbf38
Additional Information 3: d31d
Additional Information 4: d31dfebbc9386f3aa8ff623376748e52
The DM Log is attached to this message.
Thanks.
-