BSOD: Error code 0x24 (which scopes as NTFS.SYS related)


  1. Posts : 16
    Windows 7 Home Premium/64-bit
       #1

    BSOD: Error code 0x24 (which scopes as NTFS.SYS related)


    The BSOD comes during boot, so is not easily chased down.

    • HDD passes: SpinRite 6 certified drive as 100% error-free after level 3 diagnostic was allowed to run on all partitions
    • No viruses were found anywhere by any scanner I've thrown at the system. A half-dozen false-positives (easily detected as such) were caught on the Linux partition.
    • Unable to boot to Windows at all. Not Safe Mode, not even Recovery Console. All produce the reported BSOD.

    The problem might go away if I can run CHKDSK /R /F /V (yes, I use /V frequently), but (see third point of bullet list) can't get to a command prompt.

    Is there any way to run CHKDSK if you cannot get a WinRE session running? If there isn't, I am totally stuck. Don't currently have the bits of hardware needed to dismount the HDD of this laptop and troubleshoot it using another machine, and (due to a hacker) not enough money to even consider attempting to acquire said bits of hardware at the present.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    In general, it is either the memory or the HDD. Some other chances may also remain there, but difficult to say without checking a crash dump.

    Test your RAM modules for possible errors. Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    Let us know the result. A camera snap of the memtest86+ screen before closing the program will be good.

    Also test the HDD using Seatools for DOS. Take both the short test and the long test. Let us know the result.
      My Computer


 

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