Frequent BSODs happening at any time

havelcode · 21 Jul 2015

Hi, I was experiencing many BSODs about a week ago, the cause was highlighted to be my NVIDIA drivers so I rolled back to a previous version and it appeared to have fixed the problem. However now they have come back with a vengeance, I assumed it might be the drivers again so I redownloaded the previous version which didn't solve the problem I then did a clean install to the most recent version which also didn't work, it BSOD'd on startup twice in a row and then as I was writing this post.

Could someone please help to identify the cause using the dump files and if possible suggest a fix? Any help is massively appreaciated, at this point I'm preparing myself to wipe everything and do a windows 7 re-install/ repair :/

The dump files include all of my BSOD crashes, the most useful ones would probably be the last 4 or 5 I think.

Arc · 26 Jul 2015

All the BSODs are reporting display failure, and all those are with the driver version 353.30 WHQL.

Test the situation with another version of the display driver installed. Uninstall the installed display driver using Display Driver Uninstaller. Then install an earlier WHQL version. Drivers | GeForce

See how it goes. Let us know. Further troubleshooting will be needed depending on the situation.
___________________________________________________________

Code:

BugCheck 116, {fffffa8008080010, fffff88006296128, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+833128 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8008080010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88006296128, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+833128
fffff880`06296128 48ff2511ddebff  jmp     qword ptr [nvlddmkm+0x6f0e40 (fffff880`06153e40)]

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

STACK_TEXT:  
fffff880`082c4a48 fffff880`042af134 : 00000000`00000116 fffffa80`08080010 fffff880`06296128 ffffffff`c000009a : nt!KeBugCheckEx
fffff880`082c4a50 fffff880`04282867 : fffff880`06296128 fffffa80`0c2b1000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`082c4a90 fffff880`042aef43 : 00000000`ffffd846 00000000`00000080 fffffa80`08080010 00000000`0000000f : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`082c4b40 fffff880`0437f03d : fffffa80`0c371720 00000000`00000080 00000000`00000000 fffffa80`0c29f410 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`082c4bc0 fffff800`03169456 : 00000000`0768469d fffffa80`0b891350 fffffa80`06948870 fffffa80`0b891350 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`082c4c00 fffff800`02ec12c6 : fffff800`0304ee80 fffffa80`0b891350 fffff800`0305ccc0 00000000`00000002 : nt!PspSystemThreadStartup+0x5a
fffff880`082c4c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+833128
fffff880`06296128 48ff2511ddebff  jmp     qword ptr [nvlddmkm+0x6f0e40 (fffff880`06153e40)]

SYMBOL_NAME:  nvlddmkm+833128

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5581075a

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x116_image_nvlddmkm.sys

FAILURE_ID_HASH:  {1f9e0448-3238-5868-3678-c8e526bb1edc}

Followup: MachineOwner
---------

3: kd> lmvm nvlddmkm
start             end                 module name
fffff880`05a63000 fffff880`0652c000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Wed Jun 17 11:06:26 2015 (5581075A)
    CheckSum:         00A850BE
    ImageSize:        00AC9000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4