BSOD after few mins of gaming


  1. Posts : 8
    windows 7 ultimate x32
       #1

    BSOD after few mins of gaming


    Hi i was playing Trove with friends while watching a twitch stream,
    and after a few mins i keep getting BSOD
    Thanx for Looking
    MrStaticX
      My Computer


  2. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #2

    Ok mate some odd dumps and I would suggest running these first after reseating abd cleaning the sticks and slots

    https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    https://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f and /r in the command line as per Option2 (insafe mode)



    if no go then

    http://www.superantispyware.com/

    http://www.malwarebytes.org/products/malwarebytes_free/

    http://www.bleepingcomputer.com/download/adwcleaner/

    ADW download frombleeping computer delete any rubbish found with the malware scans

    (NB If one is runningKaspersky security it may rant about ADW - just ignore it or disable Kasperskywhile the ADW is being used)


    SLOT CLEANING

    Now as for the slots toclean them use a strip of old credit card (or any card thin enough some arebetter than others ) about 1/2 inch wide nip the corners off one end - preferably round them offhold a piece of thin lint free cloth over theend dab on some form of alcohol - isopropyl alcohol (what we swab the skin withbefore an injection) is good and GENTLYswipe along the slots.

    This can also be done for the GPU slot/s andalso the contacts of the sticks or cards - not the stick but some lint freecloth of course. See my pic for the sick but please be very gentle doing it ifyou are in any doubt - please ask before doing it but I use this all the timeand have yet to damage anything

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Code:
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c000001d, Exception code that caused the bugcheck
    Arg2: fffff96000233490, Address of the instruction which caused the bugcheck
    Arg3: fffff88003c64b60, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    Debugging Details:
    ------------------
    
    EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.
    FAULTING_IP: 
    win32k!GreSetDwmSoftwareCursorIntersectionDevice+0
    fffff960`00233490 fff3            push    rbx
    CONTEXT:  fffff88003c64b60 -- (.cxr 0xfffff88003c64b60;r)
    rax=fffff900c01f7010 rbx=0000000000000000 rcx=fffff900c010a010
    rdx=fffffa80092cc950 rsi=fffff900c0119010 rdi=fffff900c010a010
    rip=fffff96000233490 rsp=fffff88003c65538 rbp=fffff900c072d1a8
     r8=0000000000000004  r9=fffff9600030f848 r10=fffff900c0854030
    r11=fffff900c2534680 r12=0000000000000000 r13=00000000000001ba
    r14=0000000000000002 r15=000000000000019a
    iopl=0         nv up ei ng nz na pe nc
    cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
    win32k!GreSetDwmSoftwareCursorIntersectionDevice:
    fffff960`00233490 fff3            push    rbx
    Last set context:
    rax=fffff900c01f7010 rbx=0000000000000000 rcx=fffff900c010a010
    rdx=fffffa80092cc950 rsi=fffff900c0119010 rdi=fffff900c010a010
    rip=fffff96000233490 rsp=fffff88003c65538 rbp=fffff900c072d1a8
     r8=0000000000000004  r9=fffff9600030f848 r10=fffff900c0854030
    r11=fffff900c2534680 r12=0000000000000000 r13=00000000000001ba
    r14=0000000000000002 r15=000000000000019a
    iopl=0         nv up ei ng nz na pe nc
    cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
    win32k!GreSetDwmSoftwareCursorIntersectionDevice:
    fffff960`00233490 fff3            push    rbx
    Resetting default scope
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  csrss.exe
    CURRENT_IRQL:  0
    ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff96000233490
    STACK_TEXT:  
    fffff880`03c65538 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!GreSetDwmSoftwareCursorIntersectionDevice
    
    FOLLOWUP_IP: 
    win32k!GreSetDwmSoftwareCursorIntersectionDevice+0
    fffff960`00233490 fff3            push    rbx
    SYMBOL_STACK_INDEX:  0
    SYMBOL_NAME:  win32k!GreSetDwmSoftwareCursorIntersectionDevice+0
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: win32k
    IMAGE_NAME:  win32k.sys
    DEBUG_FLR_IMAGE_TIMESTAMP:  54163648
    IMAGE_VERSION:  6.1.7600.17633
    STACK_COMMAND:  .cxr 0xfffff88003c64b60 ; kb
    FAILURE_BUCKET_ID:  X64_0x3B_win32k!GreSetDwmSoftwareCursorIntersectionDevice+0
    BUCKET_ID:  X64_0x3B_win32k!GreSetDwmSoftwareCursorIntersectionDevice+0
    ANALYSIS_SOURCE:  KM
    FAILURE_ID_HASH_STRING:  km:x64_0x3b_win32k!gresetdwmsoftwarecursorintersectiondevice+0
    FAILURE_ID_HASH:  {6f9975a7-9fb5-617d-62fc-469008e56574}
    Followup: MachineOwner
    ---------


      My Computer


  3. Posts : 8
    windows 7 ultimate x32
    Thread Starter
       #3

    thanx a lot seems to have sorted the problem
      My Computer


  4. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #4

    Well done ! it was really a simple fix eh> for a change
      My Computer


 

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