Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Explorer.exe random crashing: Exception Code 0xc0000005

22 Jul 2015   #1
Sylveon Fetish

Windows 7 Ultimate 64-bit SP1
 
 
Explorer.exe random crashing: Exception Code 0xc0000005

Anyone here know why Explorer.exe or Windows Explorer would crash almost daily with an Exception Code 0xc0000005? It is usually when I am open/closing/editing/deleting/moving images files, usually when it is one at a time because I use a png of a character in a folder with many png files, edit it with a background, and save as jpg elsewhere. Then I delete the png used. and move the backgound (if I haven't used it before) to my backgrounds folder. doing this tedious one at a time movement will cause Explorer.exe to crash

the Event Viewer logs:

Code:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: SHELL32.dll, version: 6.1.7601.18762, time stamp: 0x54dd89c7
Exception code: 0xc0000005
Fault offset: 0x0000000000186fa1
Faulting process id: 0x1060
Faulting application start time: 0x01d0c3a51fe54c6c
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\SHELL32.dll
Report Id: 7cfca148-30d8-11e5-8d06-28e347b5aa53
Code:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Explorer.EXE
P2: 6.1.7601.17567
P3: 4d672ee4
P4: SHELL32.dll
P5: 6.1.7601.18762
P6: 54dd89c7
P7: c0000005
P8: 0000000000186fa1
P9: 
P10: 

Attached files:
C:\Users\Moltres Rider\AppData\Local\Temp\WERDE96.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Moltres Rider\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_8faa7b2fe72618c5d522afa615689f720ca75cf_235afa7f

Analysis symbol: 
Rechecking for solution: 0
Report Id: 7cfca148-30d8-11e5-8d06-28e347b5aa53
Report Status: 1



My System SpecsSystem Spec
.
25 Jul 2015   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
25 Aug 2015   #3
BillM

Windows 7 Professional 32 bit
 
 

This same event started shortly after I copied a iexplore.exe shortcut to my start folder.
======================================================
From event viewer.

Faulting application name: iexplore.exe, version: 11.0.9600.17937, time stamp: 0x55a7f8da

Faulting module name: kernel32.dll, version: 6.1.7601.18847, time stamp: 0x554d7aff

Exception code: 0xc0000005

Fault offset: 0x0004c45d

Faulting process id: 0x115c

Faulting application start time: 0x01d0df4fc70a12e8

Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe

Faulting module path: C:\Windows\system32\kernel32.dll

Report Id: 6b9aa258-4b45-11e5-bee4-001a9244c3c0
My System SpecsSystem Spec
.

Reply

 Explorer.exe random crashing: Exception Code 0xc0000005




Thread Tools




Similar help and support threads
Thread Forum
Blank icons, Explorer.exe crashing, Exception code: 0xc0000374
Hey guys, The problem: In explorer.exe, my hard drive and computer folders on the left side bar often disappear completely from time to time leaving only the "library" folder visible. Also, thumbnails of most icons just display blank white files when this happens. (Picture attached below)...
BSOD Help and Support
Game crash with Exception code: 0xc0000005
Hi Bros, I'm using win 7 pro 64 bit. After downloading the recent update I could not run the game anymore. This is the event log that I received. Problem signature: Problem Event Name: APPCRASH
Gaming
Explorer.exe crash, exception code 0xc0000005
Hello all, First time poster. I've got a new install of Windows 7 Ultimate x64 on new hardware - a Foxconn motherboard replacing an older faulty EVGA motherboard. Since install, I've had several explorer.exe crashes, and a few bluescreens. SFC /scannow came back clean. A basic memory test...
BSOD Help and Support
Explorer.exe frequently crashes: Exception Code 0xc0000005
Anyone have any idea what is going on? It seems to crash quite alot whenever I "click" on folders and shortcuts in explorer. I can't figure out what's going on? Help?!:( Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4 Faulting module name: ntdll.dll,...
BSOD Help and Support
APPCRASH w/ Exception code: 0xc0000005
I've been working on this for a week now... HELP!! Setup: Windows 7 Ultimate 64bit HP Pavilion dv7 Laptop - Intel i5/8GB RAM/ 1 GB ATI Mobility Radeon HD 5650 dedicated video card Chauvet X-Factor DMX interface (USB powered) - seperate USB bus M-Audio Fast Track Ultra USB audio Interface -...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:46.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App