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Windows 7: Explorer.exe random crashing: Exception Code 0xc0000005

22 Jul 2015   #1
Sylveon Fetish

Windows 7 Ultimate 64-bit SP1
Explorer.exe random crashing: Exception Code 0xc0000005

Anyone here know why Explorer.exe or Windows Explorer would crash almost daily with an Exception Code 0xc0000005? It is usually when I am open/closing/editing/deleting/moving images files, usually when it is one at a time because I use a png of a character in a folder with many png files, edit it with a background, and save as jpg elsewhere. Then I delete the png used. and move the backgound (if I haven't used it before) to my backgrounds folder. doing this tedious one at a time movement will cause Explorer.exe to crash

the Event Viewer logs:

Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: SHELL32.dll, version: 6.1.7601.18762, time stamp: 0x54dd89c7
Exception code: 0xc0000005
Fault offset: 0x0000000000186fa1
Faulting process id: 0x1060
Faulting application start time: 0x01d0c3a51fe54c6c
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\SHELL32.dll
Report Id: 7cfca148-30d8-11e5-8d06-28e347b5aa53
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Explorer.EXE
P2: 6.1.7601.17567
P3: 4d672ee4
P4: SHELL32.dll
P5: 6.1.7601.18762
P6: 54dd89c7
P7: c0000005
P8: 0000000000186fa1

Attached files:
C:\Users\Moltres Rider\AppData\Local\Temp\WERDE96.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Moltres Rider\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_8faa7b2fe72618c5d522afa615689f720ca75cf_235afa7f

Analysis symbol: 
Rechecking for solution: 0
Report Id: 7cfca148-30d8-11e5-8d06-28e347b5aa53
Report Status: 1

My System SpecsSystem Spec
25 Jul 2015   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

My System SpecsSystem Spec
25 Aug 2015   #3

Windows 7 Professional 32 bit

This same event started shortly after I copied a iexplore.exe shortcut to my start folder.
From event viewer.

Faulting application name: iexplore.exe, version: 11.0.9600.17937, time stamp: 0x55a7f8da

Faulting module name: kernel32.dll, version: 6.1.7601.18847, time stamp: 0x554d7aff

Exception code: 0xc0000005

Fault offset: 0x0004c45d

Faulting process id: 0x115c

Faulting application start time: 0x01d0df4fc70a12e8

Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe

Faulting module path: C:\Windows\system32\kernel32.dll

Report Id: 6b9aa258-4b45-11e5-bee4-001a9244c3c0
My System SpecsSystem Spec


 Explorer.exe random crashing: Exception Code 0xc0000005

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