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Windows 7: BSOD on laptop fresh from Dell

24 Jul 2015   #1

Windows 7
BSOD on laptop fresh from Dell

Our organisation received a laptop just this week (Dell Latitude E5250). It's been BSODing occasionally. I'm currently troubleshooting, but since there's some urgency to the situation and I have no-one else on site to defer to, I'd really appreciate someone else's opinion on the matter. I've attached the DM log.

Thanks for your time.

My System SpecsSystem Spec
25 Jul 2015   #2

Windows 7 Ultimate x64

Hiya and welcome to SevenForums!
BugCheck D1, {8, 2, 1, fffff88001b412d0}

Probably caused by : ndis.sys ( ndis!ndisMDoOidRequest+370 )
BugCheck 1000007E, {ffffffffc0000005, fffff880018e5e1b, fffff8800357e4e8, fffff8800357dd40}

Unable to load image \SystemRoot\system32\DRIVERS\Netwsw02.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Netwsw02.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwsw02.sys
Probably caused by : Netwsw02.sys ( Netwsw02+19d925 )
BugCheck 1000007E, {ffffffffc0000005, fffff8800191f2d0, fffff8800a8cb848, fffff8800a8cb0a0}

Probably caused by : ndis.sys ( ndis!ndisMDoOidRequest+370 )
Run sfc /scannow and chkdsk /r.
Install the latest updates from Windows Update.

Do the exact same steps for chkdsk /r but instead of typing in sfc /scannow type chkdsk /r.

SFC /SCANNOW Command - System File Checker

Update your Intel WiFi networking driver.
My System SpecsSystem Spec

 BSOD on laptop fresh from Dell

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