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Windows 7: 64 bit laptop blue screen problem

24 Jul 2015   #1

64 bit
64 bit laptop blue screen problem

Hello- have a 64bit Win7 Pro laptop that had a fresh Win7 install done for BSOD problems but we continue to have them. Hoping it is just a bad or out dated driver that was reinstalled that is causing the issue and not something hardware related. DM file log attached. I appreciate your help very much. Thanks.

My System SpecsSystem Spec
24 Jul 2015   #2

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM

Symantec is causing issues. Uninstall Symantec and install MS Security Essentials and MalwareBytes.

Note   Note
Make sure you uncheck the 'Enable Free Trial' box when installing.

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff880014f622e, fffff880037850d8, fffff88003784930}

Probably caused by : SYMDS64.SYS ( SYMDS64+622e )

Followup: MachineOwner
My System SpecsSystem Spec

 64 bit laptop blue screen problem

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