Windows crashes randomly, cause completely unknown

Hi guys,

I custom built a new PC in February this year, and since June the PC has randomly crashed intermittently. If I immediately try to reboot the PC after the crash, it tends to crash repeatedly. After crashing repeatedly, I entered safe mode and did a clean reboot which showed nothing was wrong. I also ran virus scans with Panda Antivirus and Anti-Spyware and Malware. Thereafter I assumed the problem was a rare one and ignored it.

However, a week later the same thing would happen while I was in the middle of playing games, which has led to much frustration. Attached are the details of the crashes. Thanks for your time and effort! :) Any advice is greatly appreciated.

Hiya and welcome to SevenForums!

Code:

BugCheck 116, {fffffa800a6c74e0, fffff88008a73128, ffffffffc000009a, 4}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+833128 )

The problem is caused by your graphics driver. Run Display Driver Uninstaller(DDU)
Make sure you tick the Uninstall C:/AMD and C:/NIVIDA folders while you are in DDU when you are done running DDU install your graphics driver again and you should be good to go! This is the guide for DDU: Display Driver Uninstaller: How to use

Hey guys sorry for silence, I tried the latest drivers 353.49 from Nvidia and also did a clean uninstall of previous drivers using DDU. However the crashes still occurred. Then I chanced upon a post in the Nvidia forums where someone posted a .exe file called TDR manipulator. I downloaded it, made an exception for it in the antivirus, and used it to deactivate the default Windows setting of TDR. After that the crashes seem to have stopped. Will consider this solved if it does not reappear in a month. Thanks so much for the help!

No problem! It is my duty to help!