Random BSODs


  1. Posts : 2
    Windows 7 Ultimate x64
       #1

    Random BSODs


    Hi,

    I have been experiencing random BSODs. I am attaching all my computer info with the minidump using your dm log collector tool. I am also sharing a url linking to a memory dump file (zip) i found in C:/Windows.
    Kindly look into it and provide assistance if you can.
    Thanks in advance.

    Regards,
    logically123

    URL to Memory Dump Zip: https://www.dropbox.com/s/53yj1qol3d..._Dump.zip?dl=0
      My Computer


  2. Posts : 2,781
    Windows 10 Pro x64
       #2

    Hiya and welcome to SevenForums!
    Code:
    BugCheck 4A, {76ef132a, 2, 0, fffff880089ddb60}
    
    Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
    Run sfc /scannow and chkdsk /r.
    Install the latest updates from Windows Update.

    Do the exact same steps for chkdsk /r but instead of typing in sfc /scannow type chkdsk /r.

    SFC /SCANNOW Command - System File Checker
      My Computer


  3. Posts : 2
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thanks for replying so fast, Laith :)

    Okay so I did what you asked. I ran sfc /scannow and chkdsk /r.
    Both went smoothly and gave no errors.
    Then I googled the bugcheck u mentioned and it lead me to 2 forums which named Bitdefender as a culprit. The vsserv.exe of Bitdefender process to be exact. And I have Bitdefender. I did not have any BSODs ever before Bitdefender.
    I then remembered I also had installed Bitdefender on another pc and experienced random BSODs. I uninstalled Bitdefender on the other pc and did not receive any BSOD afterwards. So I am going to uninstall on my pc as well and see how it goes.
    Anyways I'll post if I experience it again after uninstalling.
    Thanks so much for that little piece of info.
      My Computer


  4. Posts : 2,781
    Windows 10 Pro x64
       #4

    No problem! It's my duty to help!

    Hope everything works out.
      My Computer


 

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