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Windows 7: Random BSODs

27 Jul 2015   #1

Windows 7 Ultimate x64
Random BSODs


I have been experiencing random BSODs. I am attaching all my computer info with the minidump using your dm log collector tool. I am also sharing a url linking to a memory dump file (zip) i found in C:/Windows.
Kindly look into it and provide assistance if you can.
Thanks in advance.


URL to Memory Dump Zip:

My System SpecsSystem Spec
28 Jul 2015   #2

Windows 10 Professional x64

Hiya and welcome to SevenForums!
BugCheck 4A, {76ef132a, 2, 0, fffff880089ddb60}

Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
Run sfc /scannow and chkdsk /r.
Install the latest updates from Windows Update.

Do the exact same steps for chkdsk /r but instead of typing in sfc /scannow type chkdsk /r.

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
28 Jul 2015   #3

Windows 7 Ultimate x64

Thanks for replying so fast, Laith :)

Okay so I did what you asked. I ran sfc /scannow and chkdsk /r.
Both went smoothly and gave no errors.
Then I googled the bugcheck u mentioned and it lead me to 2 forums which named Bitdefender as a culprit. The vsserv.exe of Bitdefender process to be exact. And I have Bitdefender. I did not have any BSODs ever before Bitdefender.
I then remembered I also had installed Bitdefender on another pc and experienced random BSODs. I uninstalled Bitdefender on the other pc and did not receive any BSOD afterwards. So I am going to uninstall on my pc as well and see how it goes.
Anyways I'll post if I experience it again after uninstalling.
Thanks so much for that little piece of info.
My System SpecsSystem Spec

28 Jul 2015   #4

Windows 10 Professional x64

No problem! It's my duty to help!

Hope everything works out.
My System SpecsSystem Spec

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