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Windows 7: Intermittent BSOD, "Windows Failed to Start" upon boot

28 Jul 2015   #1

Windows 7 Professional 64-bit SP1
Intermittent BSOD, "Windows Failed to Start" upon boot

Hi guys,

For the last few weeks, I've been getting the "Windows Failed to Start" error screen intermittently when I try to boot my computer. This does not always happen, but several times on occasion. I then proceed to run Startup Repair (with a system restore), and then I am able to launch Windows when it completes.

When I log in, I get the message that "Windows has recovered from an unexpected error," the error type being "Bluescreen." I don't recall ever seeing a bluescreen actually happening; the night before I see the error the next day, my computer seems to shut down without issue.

Here are my system specs:

Operating System
MS Windows 7 64-bit SP1
Intel Core i5 2500K @ 3.30GHz 37 C
Sandy Bridge 32nm Technology
8.00 GB DDR3 @ 798MHz (11-11-11-28)
Gigabyte Technology Co., Ltd. Z68A-D3H-B3 (Socket 1155) 45 C
Acer G235H (1920x1080@60Hz)
NVIDIA GeForce GTX 560 Ti
Intel(R) HD Graphics 3000
Hard Drives
1954GB Seagate ST2000DM001-1CH164 ATA Device (SATA) 37 C
Optical Drives
ASUS DRW-24B1ST a ATA Device
Realtek High Definition Audio
I've attached my logs. Thanks in advance.

My System SpecsSystem Spec
28 Jul 2015   #2

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1

**************************Tue Jul 28 21:00:21.142 2015 (UTC -  4:00)************************** 
Loading Dump File  [C:\Users\gator\SysnativeBSODApps\072815-21746-01.dmp] 

Windows 7 Kernel  Version 7601 (Service Pack 1) MP (4 procs) Free x64 

Built by:  7601.18869.amd64fre.win7sp1_gdr.150525-0603 

System Uptime: 0 days  0:00:19.344 

Probably caused by : HIDCLASS.SYS ( HIDCLASS+26d7 )  

BugCheck A, {0, 2, 0, fffff800038cd822} 
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL  (a)
HIDClass BSODs can mean you have a corrupted or incompatible USB device or driver connected. Since you are having problems on startup I would recommend removing all USB devices and test to see what happens.

You have a driver named MayPro.sys. This is for a gamepad of some sorts (haven't researched yet) and has caused at least one BSOD with a quick search. Remove the gamepad if its connected and/or uninstall the driver and see if that helps.
fffff880`06fe3000 fffff880`06fed000   MayPro     (deferred)             
    Image path: \SystemRoot\System32\Drivers\MayPro.sys
    Image name: MayPro.sys
    Browse all global symbols  functions  data
    Timestamp:        Sun Aug 12 13:27:44 2007 (46BF4310)
    CheckSum:         0000FD9B
    ImageSize:        0000A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Can you boot into Safe Mode ok?
My System SpecsSystem Spec
28 Jul 2015   #3

Windows 7 Professional 64-bit SP1

Hello Gator, thanks for the prompt response.

Yes, the Maypro driver was for a PS2 controller to USB adapter I was using, and it was indeed plugged in. I've been using it for a few years now and it hasn't ever caused me trouble before. I did unplug the adapter and uninstalled the driver to be safe.

Because the error is intermittent/infrequent, I can't tell for sure if this was my problem. If I come across the issue again, I will update with a new log. Meanwhile, is there anything else I should do or did you see an anything else that was amiss? Yes, I can boot into safe mode just fine.

My System SpecsSystem Spec

28 Jul 2015   #4

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1

Not really, all of your BSOD's pointed to the same cause. If everything is fine without it plugged in, try booting without it and plugging it in afterwards. If that helps it may be tedious but you could just unplug the controller when you turn off the PC or turn it on..
My System SpecsSystem Spec
28 Jul 2015   #5

Windows 7 Professional 64-bit SP1

Ok then, I'll see how it goes for the next few days. If everything seems fine, I'll mark this as solved.

Thanks again! Let's hope this'll be my last post. :)
My System SpecsSystem Spec

 Intermittent BSOD, "Windows Failed to Start" upon boot

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