BSOD 0x0000003b while browsing pictures likely caused by rdbss.sys


  1. Posts : 19
    Windows 7 Pro 64bit;Windows 10,Ubuntu
       #1

    BSOD 0x0000003b while browsing pictures likely caused by rdbss.sys


    This afternoon I was downloading a file with my usual browser (Firefox) ; qbittorent was active in the background (seeding only 3 torrents).
    At the same time I was browsing through few pictures using Honeyview (Honeyview Image Viewer - Download Free Photo Viewer to open JPEG, PNG, GIF files)
    Then out of the blue it crashed .I do not rember the exact error code but it mentioned adf.sys.

    According to BlueScreenView (NirSoft - freeware utilities: password recovery, system utilities, desktop utilities) it is a SYSTEM_SERVICE_EXCEPTION
    Its bug check code is 0x0000003b .It has probably been caused by rdbss.sys

    Few words about all but the most recent minidump

    The 22th July's one is due to a blackout

    10th July bsod was most likely caused by the security suite (a2service)

    Do not mind all those minidumps referring to crashes older than a month .

    They had been fixed or so it seems

    Installing this https://support.microsoft.com/it-it/kb/2958399
    Disabling hw acceleration (that had issue with nvidia drivers) in browser/adobe flash etc



    Ram was tested for defects a couple months ago (Memtest run for more than 24 hrs without errors)
    Same goes for the the gpu or the storage drives
    Drivers (excluding the graphic card) are updated
    I'm quite positive there is no malware.

    Thanks for your help
    Last edited by EroDoto; 30 Jul 2015 at 15:27. Reason: attachment missing
      My Computer


  2. Posts : 19
    Windows 7 Pro 64bit;Windows 10,Ubuntu
    Thread Starter
       #2

    Don't be shy any help is appreciated
      My Computer


  3. Posts : 19
    Windows 7 Pro 64bit;Windows 10,Ubuntu
    Thread Starter
       #3

    C'mon
    Any idea ?
      My Computer


 

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