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Windows 7: BSOD: Stop error 7E and mentioned athrxusb.sys

11 Nov 2009   #1
etsauer

Windows 7
 
 
BSOD: Stop error 7E and mentioned athrxusb.sys

HI,

I have been getting BSOD a few times and was hoping I could get some help with the diagnosis. My zipped minidump directory is attached. My hardware setup is as follows:
- AMD 64 X2 5400+ (2.8 GHz)
- Biostar NVidia based motherboard (if model is significant, I can find out)
- Currently using onboard video. Had a PNY GeForce FX 5200, but playback was choppy and couldn't figure out and had to remove.
- WD 160GB HDD
- Lite-On DVD RW drive
- 400W power supply

I also use have several USB peripherals that draw power from the system:
- WD 320GB Portable Drive
- Wireless usb keyboard/mouse
- USB Wireless-G adapter

I mention those because I have read that this is often either a power supply issue or a USB wireless driver issue. The mention of athrxusb.sys tells me that its a driver issue with the USB wireless adapter, but (i think) a power shortage might explain why my video card was not performing well and that problem existed before I introduced the usb wireless. This machine used to suffer from daily random poweroffs, until about a week ago when a deleted and reinstalled all motherboard drivers and performed a BIOS update. The BSOD problem started after that. As another fun little curve ball (don't know if its related) when I shut down my computer, the fans continue to spin and the red light (which i believe normally functions as the flickering HDD activity light) remains solidly on.

I'm hoping someone out there can help me narrow this down. I would like to get my quirky little box running happily again.


My System SpecsSystem Spec
.
11 Nov 2009   #2
torrentg

7600.20510 x86
 
 

Quote   Quote: Originally Posted by etsauer View Post
s another fun little curve ball (don't know if its related) when I shut down my computer, the fans continue to spin and the red light (which i believe normally functions as the flickering HDD activity light) remains solidly on.
Hi.

That sounds like internal wiring to the motherboard is incorrect. Probably those skinny, low gauged wires. I'd check on that.

I doubt power supply is the issue unless ithe fan is really clogged and not working well. Otherwise, 400W is more power than most people realize. That number doesn't actually mean anything and makers are "allowed" to say what they want, however.

So ya, check on that and see if any wires are incorrect. Let us know and we can look more into this. Also, you can uninstall any antivirus you're using, to test. Especially if it's AVG. And update the wireless driver if at all possible.
My System SpecsSystem Spec
11 Nov 2009   #3
etsauer

Windows 7
 
 

Quote:
That sounds like internal wiring to the motherboard is incorrect. Probably those skinny, low gauged wires. I'd check on that.
I forgot to mention that this problem is fairly recent (1 - 2 months) and was shutting down fine at one point.

Quote:
Also, you can uninstall any antivirus you're using, to test. Especially if it's AVG.
Actually I have McAfee Enterprise, and why uninstall antivirus? What does that test?

Finally, I just ran the windows automatic driver update, and it didn't find anything, but I am currently searching for a manufacturer driver.
My System SpecsSystem Spec
.

11 Nov 2009   #4
torrentg

7600.20510 x86
 
 

I'd still look at the wiring, on a hunch. Uninstalling antivirus tests if bsod still occurs or not. Likely cause. Remove it and they will probably stop.
My System SpecsSystem Spec
11 Nov 2009   #5
etsauer

Windows 7
 
 

OK, I'll check the wiring and try removing the antivirus.

Do you think this problem is in any way related to why my video card doesn't work properly? Like i said before, the desktop affects and other things look fine, but video playback is very choppy. Onboard video works fine for this, but i would like to use my dedicated graphics card for the little boost in dedicated video memory and it also supports dual displays. I tried all the standard checks for updated drivers etc. If not related i'll just post it separately. Thanks
My System SpecsSystem Spec
11 Nov 2009   #6
torrentg

7600.20510 x86
 
 

You're talking about the GeForce 5200? That's a rather old video card and if you try to play anything with medium to high resolutions, it may run into problems. Very least, low end recommended for Windows 7 is GeForce 6200. Considering the price of cards, if you're going to get a new one, go for something a lot better than that even.
My System SpecsSystem Spec
11 Nov 2009   #7
etsauer

Windows 7
 
 

Ok, that's kind of what I was thinking. I'm thinking of upgrading to a 9500 GT.

I'll post back about how the wiring/antivirus tests went.
My System SpecsSystem Spec
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 BSOD: Stop error 7E and mentioned athrxusb.sys




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