Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Unexpected_kernel_mode_trap

01 Aug 2015   #1

windows 7 32 bit sp1 pro

I have been getting BSOD on my laptop intermittantly over the last month - it's not a heat problem as I get it sometimes just after starting the laptop - I got it again this morning so have attached the DM Log
here is some info from "Who crashed"

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sat 1/08/2015 7:34:23 p.m. GMT your computer crashed
crash dump file: C:\Windows\Minidump\080215-22464-01.dmp
This was probably caused by the following module: win32k.sys (win32k+0xD1912)
Bugcheck code: 0x1000007F (0x8, 0xFFFFFFFF801DF000, 0x0, 0x0)
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that a trap was generated by the Intel CPU and the kernel failed to catch this trap.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

On Sat 1/08/2015 7:34:23 p.m. GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrpamp.exe (nt!Kei386EoiHelper+0x17D4)
Bugcheck code: 0x7F (0x8, 0xFFFFFFFF801DF000, 0x0, 0x0)
Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntkrpamp.exe .
Google query: ntkrpamp.exe UNEXPECTED_KERNEL_MODE_TRAP

would appreciate any help I can get - pse note I am not computer literate as a lot of your customers but I can follow easy instructions - thanks in advance

My System SpecsSystem Spec
04 Aug 2015   #2

windows 7 32 bit sp1 pro

I started getting these bsods over a month ago I hadn't changed or added any software or hardware and I suspect it was due to microsoft updates - possibly one of the updates clashed with something in my computer as they do at times - since I posted this error I haven't had any crashes or bsods - possibly one of the microsoft updates has fixed the issue - here is hoping - I will leave this open for a few more days if nothing happens (no more bsods) I will close it
My System SpecsSystem Spec
07 Aug 2015   #3

windows 7 32 bit sp1 pro

I haven't had any more bsods for over a week so will close this thread - thanks
My System SpecsSystem Spec



Thread Tools

Similar help and support threads
Thread Forum
Unexpected_Kernel_Mode_trap win 7 32bit
i have a problem about BSOD with my desktop. The details of this error in attach file. Please help me, thanks so much :)
BSOD Help and Support
Bsod - unexpected_kernel_mode_trap
Hi SevenForums members, · Windows 7 Service Pack 1 · x86 · My OS is retail version. · Some of my hardware is already 3 years old, some of it is 2 years old. · Age of OS installation - have you re-installed the OS? · My OS is 1 year old, before this problem occur, I already has other problem...
BSOD Help and Support
Early this morning (while I was asleep) my computer (WIn7 Pro 32-bit) experienced a UNEXPECTED_KERNEL_MODE_TRAP (7f) error, reboot, minidump, and full dump. The only applications that are active (without user input) overnight are Firefox (I have a NOAA radar image running and auto-updating),...
BSOD Help and Support
My first attempt I made the mistake of not using SF Diag Tool. Please forgive me. I have included it in this thread. Basically I need help. The error occurred after a power outage. I tried to analyze my own .dmp file and I guess the problem is processor related. I really hope I do not need a...
BSOD Help and Support
-Windows 7 Ultimate x64 -Original OS -Retail Version -Built the system myself. 1-3 Years Old -OS has been installt: 23.09.2009 103010-22807-01.dmp UNEXPECTED_KERNEL_MODE_TRAP 0x0000007f 00000000`00000008 00000000`80050031 00000000`000006f8 fffff800`021ba143 ntoskrnl.exe...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 08:27.
Twitter Facebook Google+