BSOD: DRIVER_POWER_STATE_FAILURE (0X0000009f)

dsponable · 03 Aug 2015

Greetings,
Having an issue with the BSOD occurring after waking PC from sleep mode. I reloaded Windows 7 thinking this would solve the issue, but I believe there is a driver issue with some of the hardware. I replaced the RAM thinking this would solve the problem (and give me an excuse to upgrade the memory), but it continues. Currently, I have the PC cut back to the basics: screen, USB ports, Wireless key board and mouse, two hard drives and a DVD hoping this would help limit the number of drivers it needs. The computer was originally built back in January 2011, so it's getting old.

Motherboard: Gigabyte H67M-D2-B3
Master Disk: WD 1TB 7200 SATA 6GB/s
Slave Disk: Seagate Barracuda 1TB 7200 SATA (6GB/s?)
Processor: Intel Core i5-2400 Sandy Bridge 3.1GHz LGA 1155 (3.4GHz Turbo Boost)
RAM: G.Skill Ripjaws 8GB (2X4GB) 240-Pin DDR3-1333 PC3-10666 CL7-7-7-21
DVD: ASUS DRW-24B1ST SATA 24X DVD Burner

I'm trying to figure out which driver I need to update or are there issues with hardware preferences related to sleep mode.

I have already requested Windows 10 upgrade, but the update is not working. Hopefully, it will not update in the middle of trying to figure this out.

I've attached the zip file with the dmp files and other files generated from you .exe file.

Thanks for your help!

Dennis Sponable

Boozad · 04 Aug 2015

Your Realtek 8167 NT driver has been flagged, it's old and needs updating. Check here or on your motherboard vendor's support page for an updated version.

Code:

BugCheck 9F, {3, fffffa8007147a10, fffff80004037748, fffffa800a759e10}

*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : pci.sys

0: kd> lmvm Rt64win7
start             end                 module name
fffff880`04d92000 fffff880`04de9000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Fri Sep 03 06:58:32 2010 (4C808E88)
    CheckSum:         000562FD
    ImageSize:        00057000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Your Intel graphics driver has also been flagged. Again, check you motherboard vendor's support page for an updated version.

Code:

fffff880`031a7278  fffff880`049e8cf7
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0x174cf7

0: kd> lmvm igdkmd64
start             end                 module name
fffff880`04874000 fffff880`04d91c20   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        Wed May 27 04:53:18 2015 (55653FAE)
    CheckSum:         0052B7B7
    ImageSize:        0051DC20
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4