Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: SYSTEM_SERVICE_EXCEPTION Blue Screen of Death while gaming

04 Aug 2015   #1

Windows 7 Ultimate x64
SYSTEM_SERVICE_EXCEPTION Blue Screen of Death while gaming

I'm having this problem since the parts for my pc came in. First with Windows 8.1 and now with 7 aswell. I ran CPU and memory tests like prime95 and Memtest86 without any luck.

My drivers should be up to date, I downloaded the newest drivers in Asrock's website. The problem happens when I'm playing games, sometimes I can play for hours without any problems. At first I thought it was a hardware problem since the games would freeze without any blue screen but today after running the pc without problems with Windows 7 I got a BSOD.

My specs:
Motherboard: Asrock Z75 Pro3
CPU: Intel i7 3770
RAM: Corsair 8GB DDR3 1600mhz
PSU: Corsair TX850
OS: Windows 7 Ultimate
Graphics: I'm using my processor as graphics for now

I ran two programs to analyze the dump files, WhoCrashed and Blue Screen View.
Who Crashed shows this:
Blue Screen View shows this:

For now I disabled Turbo Boost in my BIOS settings. I also ran a program called Driver Reviver to check the drivers and it tells me that there's a quite a few outdated drivers, but I don't know if can really trust this program.

Here's the dmp file:

Unfortunately dm log collector is not working for some reason. I get a message telling me that everything is ready and it's going to save the info on a zip in my desktop but it doesn't create anything. I ran the program in my desktop and another folder with admin rights.

My System SpecsSystem Spec
06 Aug 2015   #2

Windows 10 Professional x64

Hiya and welcome to SevenForums!
You should never ever trust these kinda programs ever. It is fake. I've also tried that program before and it was fake.
BugCheck 3B, {c0000005, fffff9600030c9ed, fffff8800b248110, 0}

***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
Hmm, wait for the next BSOD and then post the new log. Next time attach the dump with an attachment in your post.

EDIT: Don't use BlueScreenView, it provides fake infomation. But when i saw your screenshots the dumps are unhelpful. Run Driver Verifier for 24 hours. Driver Verifier - Enable and Disable
My System SpecsSystem Spec
06 Aug 2015   #3

Windows 7 Ultimate x64

Thanks for taking the time to respond, here's the newest dmp file. The attachament window keeps the telling the file is invalid, I tried to attach the file through URL aswell.

This is the link:
My System SpecsSystem Spec

06 Aug 2015   #4

Windows 10 Professional x64

Seraphine, please follow the EDIT steps instead.
My System SpecsSystem Spec

 SYSTEM_SERVICE_EXCEPTION Blue Screen of Death while gaming

Thread Tools

Similar help and support threads
Thread Forum
Stuck on black screen of death, after blue screen of death
In need of serious help.* To begin, I am stupid and haven't backed up any of my files so for now a windows reinstall is out of the question. (unless it's completely necessary) okay, so the problem: I was using my computer as normal. Then while on Google Chrome, it started getting slow and said...
General Discussion
Hi, I have a problem with my computer. When I left the game Team Fortress gave me a Blue Screen and this is the fifth time it happens. I ran the SF program. Please tell me what's up. Image: Screenshot by Lightshot
BSOD Help and Support
Blue screen of death while gaming. Several Error codes.
Hi, I have no idea what I need to show you so if you just comment what you need and how I get to there on my computer. One error message is; SYSTEM_SERVICE_EXCEPTION Another one is; A clock interrupt was not received on a secondary processor within the allocated time interval. *** STOP:...
BSOD Help and Support
Often Blue screen [system_service_exception] dmp.file attached
Hi! I often get a BSOD of 0x0000003B . I use HD 6870 before have a same BSOD.I though it was video card hardware or ATI driver issue. ( I did use DriverSweeper to uninstall the driver and update a new ATI driver still no luck.) So I took the vidoe card out and replace a NVIDIA video card. A few...
BSOD Help and Support
Black Screen of Death/Blue Screen of Death
Hello everyone. I have a Toshiba Satellite L450D-13X computer for the kids, and for the price it's a good laptop. Have had no issues with it until two weeks ago when the screen froze for the boys whilst playing a game and downloading a program from the net. Had to do a force shutdown and since...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:16.
Twitter Facebook Google+