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BSOD Win 7 Pro 0x0000000A on 3 HP Machines
Hi there
We are getting intermittent BSOD's on 2 HP desktops and 1 HP laptop (Desktops are 3-4 years old, the laptop is 6 months old). We get the same 0A stop message (IRQL_NOT_LESS_OR_EQUAL).
Happens - 3 times a week on one of the desktops (no real pattern on times of day)
Happens - every 2-3 weeks on the laptop - (no real pattern - could be different days)
There was no C:\Windows\Minidmp folder on any of these computers and we had the MiniDmp settings set as per your article on this forum. We then manually created a Minidmp folder and still no dmp file saved to it or anywhere else on the machine when it bluescreened. Regardless of whether we enabled the Automatic restart setting or disabled it - the PC would not restart and would stay stuck on the bluescreen.
Attached is a photo of the bluescreen.
One of the desktops gives a black screen when driver verifier is enabled and PC rebooted.
Laptop works fine with Driver verifier.
We have found no way to replicate the bluescreen.
Any help/advice you can give us is greatly appreciated.
Thanks and Kind Regards
PCTS