BSOD when playing games, movies (IRQL not less or Equal)

arif kurniawan · 08 Aug 2015

so, today at 07.30 AM while wake up and start my PC, and do some little browsing like small site Facebook, etc i have nasty BSOD that hit my PC. First time is BSOD that have warning message about Driver IRQL not less or equal, and sometimes it have Memory Service Exception 0x0000007E... my work to prevent this is :
1. Formating my windows 7 OS
2. Uninstall all driver to check if the driver is conflict
3. Run MEM-CHECK (The result is memcheck didn't find any fault)
4. Run CHKDSK 3 time
5. Cleaning my RAM and place it in another slot (hmm..to check if my RAM slot is faulty or not)
6. Buy new 160 GB Harddisk to separate Windows and my other precious document.

Well mostly i use my computer for graphic designing so dunno, why it still BSOD and sometime freeze on work
(Sorry for my bad english)

Hacb · 08 Aug 2015

looks like memory corruption, run memtest and see what happens:
Memtest86+ - Advanced Memory Diagnostic Tool

Boozad · 08 Aug 2015

The Acer PID on a retail Gigabyte motherboard means you Windows installation is counterfeit.

Code:

Host Name:                 ARIF-PC
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7601 Service Pack 1 Build 7601
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Arif
Registered Organization:   
Product ID:                00426-OEM-8992662-00006 ---> Acer PID
Original Install Date:     7/23/2015, 11:22:41 PM
System Boot Time:          8/8/2015, 12:38:19 PM
System Manufacturer:       Gigabyte Technology Co., Ltd.
System Model:              To be filled by O.E.M.
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 58 Stepping 9 GenuineIntel ~3201 Mhz
BIOS Version:              American Megatrends Inc. F9, 8/21/2012

Counterfeit installations such as yours can contain heavily modified code that can cause the installation to behave in unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is completely unreliable, and for this reason most analysts won't attempt it.

My recommendation is to install a genuine copy of Windows 7. This will minimise the problems you are experiencing and make subsequent diagnosis of BSODs far more reliable. Once you are running a genuine Windows 7 installation and are still experiencing BSODs, upload your new logs we will be happy to help you solve them.

arif kurniawan · 08 Aug 2015

Thanks for your fast respond Boozad and Hacb, mmmm..well i dont know if the windows is Fake because this is my brother PC that give it to me....and he just gave it to me one disc of win 7 that i dont know if its FAKE,.....well Thanks anyway...i will refund it..

Boozad · 08 Aug 2015

arif kurniawan said:

Tmmmm..well i dont know if the windows is Fake because this is my brother PC that give it to me....and he just gave it to me one disc of win 7 that i dont know if its FAKE

It is. I guarantee that.

Laith · 08 Aug 2015

I mean what Gigabyte motherboard as an Acer PID on it? Unless. ACER CREATED THAT MOTHERBOARD!

Hacb · 08 Aug 2015

if it is fake, try and remember where you got the OS and report them to microsoft.