BSOD while randomly browsing the internet using IE


  1. Posts : 2
    Windows 7 Home Premium 64 bit
       #1

    BSOD while randomly browsing the internet using IE


    Hey everyone, been getting random BSODs on Windows 7 Home Premium 64 bit. Just surfing the web on Internet Explorer and it keeps happening out of nowhere. I've attached the requested zip file to the post. Thanks in advance.
    Last edited by benmaster7771; 08 Aug 2015 at 00:24.
      My Computer


  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #2

    All of your dumps are 0x116 which point to a problem with the GPU. Looking at your driver it's really old and needs updating. Visit the support page for your machine, download the latest ATI driver and save it to your desktop.

    Download DDU and follow Display Driver Uninstaller: How to use to remove all traces of your current driver. Reboot and install the downloaded driver.
    Code:
    BugCheck 116, {fffffa800c5ee010, fffff880048d444c, 0, 2}
    
    Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+744c )
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm atikmpag
    start             end                 module name
    fffff880`048cd000 fffff880`0491d000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Wed Jun 01 02:19:13 2011 (4DE59391)
        CheckSum:         0005307F
        ImageSize:        00050000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 2
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    Boozad said:
    All of your dumps are 0x116 which point to a problem with the GPU. Looking at your driver it's really old and needs updating. Visit the support page for your machine, download the latest ATI driver and save it to your desktop.

    Download DDU and follow Display Driver Uninstaller: How to use to remove all traces of your current driver. Reboot and install the downloaded driver.
    Code:
    BugCheck 116, {fffffa800c5ee010, fffff880048d444c, 0, 2}
    
    Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+744c )
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm atikmpag
    start             end                 module name
    fffff880`048cd000 fffff880`0491d000   atikmpag T (no symbols)           
        Loaded symbol image file: atikmpag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
        Image name: atikmpag.sys
        Timestamp:        Wed Jun 01 02:19:13 2011 (4DE59391)
        CheckSum:         0005307F
        ImageSize:        00050000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    All solved, thank you!
      My Computer


  4. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #4

    You're welcome, if you have any other issues be sure to let us know.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 22:38.
Find Us