BSOD 0x00000124 at random times when playing Dragon Nest


  1. Posts : 11
    Windows 7 Home Premium 64bit
       #1

    BSOD 0x00000124 at random times when playing Dragon Nest


    So today i got 3 BSOD's after getting a couple other ones a while back. Since i couldn't find anything similar to my situation i now decided to ask you guys. Maybe someone can help me :)

    I also ran a Prime95 stress test just now for 2 and a half hours with constant 39°C.

    Should i post the logs i collected?
      My Computer


  2. Posts : 547
    Windows 7 Enterprise x64
       #2

    yes you should.
      My Computer


  3. Posts : 11
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    alright :) here you go
      My Computer


  4. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #4

    A generic 0x124 pointing towards hardware.
    Code:
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa80081bd028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
    
    2: kd> !errrec fffffa80081bd028
    ===============================================================================
    Common Platform Error Record @ fffffa80081bd028
    -------------------------------------------------------------------------------
    Record Id     : 01d0d35851d42205
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 8/10/2015 11:00:24 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80081bd0a8
    Section       @ fffffa80081bd180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000306c3
    Processor ID  : 0x0000000000000002
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80081bd0f0
    Section       @ fffffa80081bd240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000002
    CPU Id        : c3 06 03 00 00 08 10 02 - bf fb da 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa80081bd240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa80081bd138
    Section       @ fffffa80081bd2c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DCACHEL0_WR_ERR (Proc 2 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x000000021e0a70c0
      Misc.       : 0x0000000000000086
    Follow the stress tests detailed below, perform the GPU test first.
    Code:
    STACK_TEXT:  
    fffff880`02d6db58 fffff800`03207a3b : 00000000`00000124 00000000`00000000 fffffa80`081bd028 00000000`bf800000 : nt!KeBugCheckEx
    fffff880`02d6db60 fffff800`02d999a3 : 00000000`00000001 fffffa80`081c0a60 00000000`00000000 fffffa80`081c0ab0 : hal!HalBugCheckSystem+0x1e3
    fffff880`02d6dba0 fffff800`03207700 : 00000000`00000728 fffffa80`081c0a60 fffff880`02d6df30 fffff880`02d6df00 : nt!WheaReportHwError+0x263
    fffff880`02d6dc00 fffff800`03207052 : fffffa80`081c0a60 fffff880`02d6df30 fffffa80`081c0a60 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff880`02d6dd50 fffff800`03206f0d : 00000000`00000008 00000000`00000001 fffff880`02d6dfb0 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff880`02d6dd90 fffff800`031fae88 : 00000000`00000000 fffffa80`073d7d70 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
    fffff880`02d6ddc0 fffff800`02c7e32c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    fffff880`02d6ddf0 fffff800`02c7e193 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff880`02d6df30 fffff880`0421d8b8 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    fffff880`06bd10f0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::ReferenceDmaBuffer+0x844



    STOP 0x124 Troubleshooting

    Read carefully before proceeding.



       Warning
    If you're overclocking your system, revert back to stock clocks now.

       Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    ONE

     CPU TEST


    Run Prime95 to stress test your CPU. Hardware - Stress Test With Prime95

       Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    TWO

     RAM TEST


    Run MemTest86+ to analyse your RAM. RAM - Test with Memtest86+

       Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





    THREE

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

       Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk Disk Check




    FOUR

     GPU TEST


    Run Furmark to stress test your GPU. Video Card - Stress Test with Furmark

       Note
    Run Furmark for around 30 minutes.
       Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
      My Computer


  5. Posts : 11
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    Alright :) thank you.
    I will run the Memtest tonight.
    I have already done the Prime95 CPU stress test so I'm gonna skip that for now.
      My Computer


  6. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #6

    Keep us posted.
      My Computer


  7. Posts : 11
    Windows 7 Home Premium 64bit
    Thread Starter
       #7

    Alright, 8 Passes 0 Errors.
    Now only the Sea Tools thing is left.
    I did the Furmark test for 30 minutes without problems aswell.
      My Computer


  8. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #8

    If you encounter any more BSODs please post up the new logs.
      My Computer


 

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