BSOD, IRQL_not_less_or_equal

Hi,

I recently received this BSOD error on my laptop, I was using Firefox then it suddenly turned in to BSOD with the message IRQL_not_less_or_equal.

Can someone help me with this?

Quan

Hey there! Please do note if it only happens only one time don't worry, if it happens two or three you should report.

Code:

BugCheck A, {0, 2, 0, fffff80003094822}

Probably caused by : dxgmms1.sys ( dxgmms1!VidMmiProcessTerminationCommand+5f )

Run sfc /scannow and chkdsk /r.
Install the latest updates from Windows Update.

Do the exact same steps for chkdsk /r but instead of typing in sfc /scannow type chkdsk /r.

SFC /SCANNOW Command - System File Checker

Laith said:

Hey there! Please do note if it only happens only one time don't worry, if it happens two or three you should report.

Code:

BugCheck A, {0, 2, 0, fffff80003094822}

Probably caused by : dxgmms1.sys ( dxgmms1!VidMmiProcessTerminationCommand+5f )

Run sfc /scannow and chkdsk /r.
Install the latest updates from Windows Update.

Do the exact same steps for chkdsk /r but instead of typing in sfc /scannow type chkdsk /r.

SFC /SCANNOW Command - System File Checker

Hi Laith,

Thank for your reply, it happened 4 times already, whenever I watched YouTube on Firefox. Everything is fine on other browsers.

Do I have to run sfc or just chkdsk only?

Hmm, can you re-install Firefox see if that works? It could also be the flash plugin. Uninstall everything Flash player related and Firefox and install them again. Also yea run both.

Laith said:

Hmm, can you re-install Firefox see if that works? It could also be the flash plugin. Uninstall everything Flash player related and Firefox and install them again. Also yea run both.

I have run the check, so far everything returned to normal. I will treat this as solved.

Thanks for your help

No problem! It's my duty to help!