BSOD Error 0x00000124 - New PC Build


  1. Posts : 5
    Windows 7 Home Premium x64
       #1

    BSOD Error 0x00000124 - New PC Build


    I'm having some issues with my new PC I just built. My PC is crashing to a BSOD every 10-15 minutes and I cannot figure out why. When it crashes I'm getting the error

    0x00000124

    I believe I have narrowed my issue down to the CPU fan and I have a feeling it's to do with my BIOS settings but I'm not sure. This is the first time I've built a PC and everything is working and the temperatures seems to be fine but I think somethings in my BIOS aren't set right and I honestly don't know where to begin so I figured I would ask here since I've been at this for 3 days now.

    It generally crashes when running a few things at a time but even running a program plus the internet browser really seems to make the BSOD happen. I've also noticed it crashing when doing tasks such as installing new drivers or updates it seems to really put a lot of strain on the PC.

    Here are my specs:

    Windows version: Windows 7 Service Pack 1, 6.1, build: 7601
    Windows dir: C:\Windows
    Hardware: All Series, ASUS, ASUSTeK COMPUTER INC., Z97-A-USB31
    CPU: GenuineIntel Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz Intel586, level: 6
    4 logical processors, active mask: 15
    RAM: 8527237120 total

    I've attached my DM Log to this post.

    Any help would be greatly appreciated.
    Thanks
    Last edited by EightC; 12 Aug 2015 at 08:54.
      My Computer


  2. Posts : 5
    Windows 7 Home Premium x64
    Thread Starter
       #2

    After further digging and tweaking I found that setting my CPU fan to PWM may have fixed my problem. It looks like my CPU fan was being run at maximum all the time and it may have been causing a voltage problem causing my PC to crash. I've been running some tests and trying to push the machine a bit over the past few hours and I haven't had any crashes for awhile.

    I still wouldn't mind if someone looked over the files still just to make sure that there is nothing else wrong just to be safe but I thought I'd post about these results in case someone else is having the same problem.
      My Computer


  3. Posts : 36
    Windows 7 SP1 64-bit
       #3

    I'm actually having the same problem right after a clean install of windows 7. I have close to the same specs thst you have.

    ASUS Z87-A
    i5-4670k
    ADATA 8GB RAM
    EVGA GTX 760
    Thermaltake 650w PSU

    I've tried running mfsched.exe to check ram, Ive run chkdsk to check my HDD, Ive run this other program to stress my cpu and look for errors, and Furmark to stress my gpu. But from what those programs say everything seems to be ok.

    I've also updated all of my hardware to the most recent drives. The only thing I'm not able to do is update windows because it cant stay on without BSODing.

    I honestly have no clue what else to try.
      My Computer


  4. Posts : 5
    Windows 7 Home Premium x64
    Thread Starter
       #4

    From everything I read 0x00000124 is most likely from some sort of heat or thermal type problem. How does your cpu fan sound is it very loud? One problem I was having was that my CPU fan sounded like a jet taking off and that's how I narrowed it down to something in my BIOS. Have you changed anything in your BIOS? my Asus by default had everything set to auto which was overclocking my PC right out of the box that's why it was crashing.

    In the end my problem was my CPU Fan wasn't set to PWM mode which was forcing it to overheat really fast maybe check and see what your CPU fan settings are? Since I changed mine I have not crashed and I'm pretty sure I've solved my problem.
      My Computer


  5. Posts : 36
    Windows 7 SP1 64-bit
       #5

    Hmm, I havent really heard anything sound like a jet in my pc except maybe my gpu (I think). But I've never changed or updated my bios. To change the cpu fan did you use EZ mode or advanced mode?
      My Computer


  6. Posts : 5
    Windows 7 Home Premium x64
    Thread Starter
       #6

    Funda said:
    Hmm, I havent really heard anything sound like a jet in my pc except maybe my gpu (I think). But I've never changed or updated my bios. To change the cpu fan did you use EZ mode or advanced mode?
    I used advanced mode, EZ mode sets everything wrong for me. I can't say for sure if your problem is related to your fans (I'm not an expert that's why I have a thread here lol) but it seems like it may either be that or your ram but since you ran tests on your ram and it was fine I would check your BIOS and see what your CPU fan speed it set at and see if there is an option to switch it to PWM mode.

    Do you have your computer saving a minidump every time your computer crashes to BSOD? If so you might be able to go into safe mode and using a program like WhoCrashed you will be able to read it and get a better idea of what your problem may be. My minidump was telling me my issue was with a thermal problem.
      My Computer


  7. Posts : 36
    Windows 7 SP1 64-bit
       #7

    On Thu 8/13/2015 7:12:49 PM GMT your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: Unknown (0x00000000)
    Bugcheck code: 0x124 (0x0, 0xFFFFFA8009BC5028, 0xFF800000, 0x124)
    Error: WHEA_UNCORRECTABLE_ERROR
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
    This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
    A third party driver was identified as the probable root cause of this system error.
    Google query: WHEA_UNCORRECTABLE_ERROR



    On Thu 8/13/2015 12:21:11 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\081215-23618-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x4B2AEC)
    Bugcheck code: 0x124 (0x0, 0xFFFFFA8009C9A8F8, 0x0, 0x0)
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
    This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Tue 8/11/2015 12:38:56 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\081015-15849-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x4B2AEC)
    Bugcheck code: 0x124 (0x0, 0xFFFFFA800772E8F8, 0x0, 0x0)
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
    This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Tue 8/11/2015 12:01:15 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\081015-11793-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x4B2AEC)
    Bugcheck code: 0x124 (0x0, 0xFFFFFA80076CB8F8, 0x0, 0x0)
    Error: WHEA_UNCORRECTABLE_ERROR
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
    This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

    That's what WhoCrashed said.
      My Computer


  8. Posts : 5
    Windows 7 Home Premium x64
    Thread Starter
       #8

    That's almost the same thing I was getting. If it's a new build them I'm thinking you may need to change some settings in your BIOS. I'm not sure what else it could be someone else might be better at helping you with that aspect. I went into my BIOS and tried different things till it worked since I'm not that knowledgable when it comes to BIOS setting I just know that My Asus Motherboard was set for OC out of the box.
      My Computer


  9. Posts : 36
    Windows 7 SP1 64-bit
       #9

    Ugh, it's so frustrating not knowing what it could possibly be. I don't want to mess with bios because i don't really know what certain things do. It's not a new build though, I built my pc last October.
      My Computer


  10. Posts : 36
    Windows 7 SP1 64-bit
       #10

    So I've tried only using one memory stick, each stick at different times and it still crashed giving me the same error. So I doubt its the ram.
      My Computer


 

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