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Windows 7: BSOD Driver power state failure when shutting down /failure USBports

14 Aug 2015   #1

Windows 7 Home Premium x64
BSOD Driver power state failure when shutting down /failure USBports


I've been browsing the site and the internet for a sollution to my problem, but can't seem te find it. There are similar postings, but they're always just a little different. So that's why i posted the new thread.

Since a couple of days i've been experiencing troubles shutting down my PC and using my USB ports. It started when i tried to log onto my work from home. It failed and the IT guy from work told me to reinstall citrix reciever. So I did and I was able to work from home. After finishing and logging out (to get back to my own PC) I found that my USB portst didn't work anymore. I tried rebooting, but af 10 minutes of "shutting down" I got a blue screen: Driver Power State Failure with code 1000009f.

I did the following:
- tried system restore - it failed with different time stamps
- update drivers - they were all up to date the system said
- Malware Bytes, CC Cleaner, MS Essentials, Hitman pro - Did them all, had some minor stuff, fixed that, problem remained.
- SFC/scannow - no problems
- Memory check - no problems

As it is now, the only update I have left is the update to WIN10. However it has tried and failed during a few of the reboots, so that doesn't seem to be and option.

After try all different kinds of things from a lot of posts I decided to refresh my windows install. Did a lot of updating and still the problem remains. Although I now found out that USB devices that are plugged in upon startup work. Once I unplug en replug them, they fail.

Hoping for you guys to be able to help me fix this. I have managed to secure my recent files (tnx for the cloud) that weren't backed up yet. So no real risk there of losing anything. But would be great to not have to put it all back up. So if a total clean sweep could be avoided that would be great.

There's a zip-file with my memorydumps attached.

Tnx for all your help in advance!

My System SpecsSystem Spec
28 Aug 2015   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Are you still having BSOD problem?
My System SpecsSystem Spec
28 Aug 2015   #3

Windows 7 Home Premium x64

In the end no solution was found, so after reupgrading my windows also failed, i did a clean install of windows. That eventually solved the problem. So not an actual fixed, but computer is working again and by now upgraded tot win10.
My System SpecsSystem Spec


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