BSOD Help Please give place to start


  1. GeepKnee
    Posts : 7
    Vista 32Bit and Win 7
       New #1

    BSOD Help Please give place to start


    Here is the dump file from the BSOD. It happens when pplaying COD Modern Warfare 2. Happens on Windows 7 and in Vista. This one is from the vista OS.
    Thanks Matt
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  3. torrentg
    Posts : 5,747
    7600.20510 x86
       New #2

    Hrrrm...why not post the 7 one then? Do you really have 7 installed, heh? lol

    You can have a look at this link as you're getting 0x124 errors in relation to audiodg.exe.
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  4. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #3

    GeepKnee said:
    Here is the dump file from the BSOD. It happens when pplaying COD Modern Warfare 2. Happens on Windows 7 and in Vista. This one is from the vista OS.
    Thanks Matt
    TG is correct. we could use the win 7 dump but this one was caused by hardware. did you add any mardware lately like memory?

    One thing that really stood out is the fact that some of the drivers are from 2004-2006 ( see the list below)

    Hall.dll the hardware abstraction layer is form 2006. I am sure that it was upgraded in sp1.


    I would update the drivers listed below.
    download and run memtestx86 overnight
    run a system file checker to verify your system files.

    to run type cmd in search>rightclick and run as admin> sfc /scannow

    let us know the results

    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Users\K\Desktop\Mini111209-05.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*d:\symbols*Symbol information
    Executable search path is:
    Windows Server 2008/Windows Vista Kernel Version 6001 (Service Pack 1    ) MP (8 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 6001.18304.x86fre.vistasp1_gdr.090805-0102
    Machine Name:
    Kernel base = 0x81a14000 PsLoadedModuleList = 0x81b2bc70
    Debug session time: Fri Nov 13 00:25:21.215 2009 (GMT-5)
    System Uptime: 0 days 0:05:44.970
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..........................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 124, {0, 84f3c1f0, be000000, 800400}

    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: pshed!_WHEA_ERROR_RECORD_HEADER ***
    *** ***
    *************************************************************************
    *************************************************************************
    ***
    ---------

    4: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 00000000, Machine Check Exception
    Arg2: 84f3c1f0, Address of the WHEA_ERROR_RECORD structure.
    Arg3: be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 00800400, Low order 32-bits of the MCi_STATUS value.

    Debugging Details:
    ------------------

    ***
    *** ***
    *************************************************************************

    BUGCHECK_STR: 0x124_GenuineIntel

    CUSTOMER_CRASH_COUNT: 5

    DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT

    PROCESS_NAME: audiodg.exe

    CURRENT_IRQL: 0

    STACK_TEXT:
    8a983488 81dd38b5 00000124 00000000 84f3c1f0 nt!KeBugCheckEx+0x1e
    8a9834dc 81ad4928 84f3c1f0 85280698 85280698 hal!HalBugCheckSystem+0xe1
    8a983508 81dd37c9 85280698 00000000 8a983544 nt!WheaReportHwError+0x1d0
    8a983518 81dd3ea7 00000003 85280698 00000000 hal!HalpReportMachineCheck+0x31
    8a983544 81dcf99f 8a97e130 6c5f6c5f c276c276 hal!HalpMcaExceptionHandler+0xf7
    8a983544 00000000 8a97e130 6c5f6c5f c276c276 hal!HalpMcaExceptionHandlerWrapper+0x77


    STACK_COMMAND: kb

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: hardware

    IMAGE_NAME: hardware

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    FAILURE_BUCKET_ID: 0x124_GenuineIntel__UNKNOWN

    BUCKET_ID: 0x124_GenuineIntel__UNKNOWN

    Followup: MachineOwner
    ---------

    4: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 00000000, Machine Check Exception
    Arg2: 84f3c1f0, Address of the WHEA_ERROR_RECORD structure.
    Arg3: be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 00800400, Low order 32-bits of the MCi_STATUS value.

    Debugging Details
    *** ***
    *************************************************************************

    BUGCHECK_STR: 0x124_GenuineIntel

    CUSTOMER_CRASH_COUNT: 5

    DEFAULT_BUCKET_ID: COMMON_SYSTEM_FAULT

    PROCESS_NAME: audiodg.exe

    CURRENT_IRQL: 0

    STACK_TEXT:
    8a983488 81dd38b5 00000124 00000000 84f3c1f0 nt!KeBugCheckEx+0x1e
    8a9834dc 81ad4928 84f3c1f0 85280698 85280698 hal!HalBugCheckSystem+0xe1
    8a983508 81dd37c9 85280698 00000000 8a983544 nt!WheaReportHwError+0x1d0
    8a983518 81dd3ea7 00000003 85280698 00000000 hal!HalpReportMachineCheck+0x31
    8a983544 81dcf99f 8a97e130 6c5f6c5f c276c276 hal!HalpMcaExceptionHandler+0xf7
    8a983544 00000000 8a97e130 6c5f6c5f c276c276 hal!HalpMcaExceptionHandlerWrapper+0x77


    STACK_COMMAND: kb

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: hardware

    IMAGE_NAME: hardware

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    FAILURE_BUCKET_ID: 0x124_GenuineIntel__UNKNOWN

    BUCKET_ID: 0x124_GenuineIntel__UNKNOWN

    Followup: MachineOwner
    ---------

    ASACPI.sys 0x8e04b000 0x8e04c420 0x00001420 0x411c2d04 8/12/2004 9:52:52 PM
    secdrv.SYS 0x9a7ca000 0x9a7d4000 0x0000a000 0x45080528 9/13/2006 8:18:32 AM
    peauth.sys 0x9a6ec000 0x9a7ca000 0x000de000 0x453c8384 10/23/2006 3:55:32 AM
    HdAudio.sys 0x8e295000 0x8e2d4000 0x0003f000 0x45494d2f 11/1/2006 8:43:11 PM
    spldr.sys 0x89f4e000 0x89f56000 0x00008000 0x467b17dd 6/21/2007 7:29:17 PM
    spsys.sys 0x99624000 0x996d3000 0x000af000 0x467b18be 6/21/2007 7:33:02 PM
    HDAudBus.sys 0x8edec000 0x8edfe000 0x00012000 0x474ca5d1 11/27/2007 6:18:41 PM
    yk60x86.sys 0x82ba9000 0x82bf5000 0x0004c000 0x4757ea2c 12/6/2007 7:25:16 AM
    Lycosa.sys 0x8ee00000 0x8ee03f00 0x00003f00 0x47912b83 1/18/2008 5:43:15 PM
    dump_dumpfve.sys 0x8efe3000 0x8eff4000 0x00011000 0x47918a29 1/19/2008 12:27:05 AM
    fvevol.sys 0x89f8c000 0x89fb0000 0x00024000 0x47918a2d 1/19/2008 12:27:09 AM
    hal.dll hal.dll+68b5 0x81dcd000 0x81e00000 0x00033000 0x47918a38 1/19/2008 12:27:20 AM
    intelppm.sys 0x82b42000 0x82b51000 0x0000f000 0x47918a38 1/19/2008 12:27:20 AM
    Fs_Rec.SYS 0x8e326000 0x8e32f000 0x00009000 0x47918a5d 1/19/2008 12:27:57 AM
    fastfat.SYS 0x996f6000 0x9971e000 0x00028000 0x47918a60 1/19/2008 12:28:00 AM
    CLFS.SYS 0x80489000 0x804ca000 0x00041000 0x47918a61 1/19/2008 12:28:01 AM
    Msfs.SYS 0x8e38a000 0x8e395000 0x0000b000 0x47918a68 1/19/2008 12:28:08 AM
    udfs.sys 0x8f78f000 0x8f7ca000 0x0003b000 0x47918a68 1/19/2008 12:28:08 AM
    Npfs.SYS 0x8e395000 0x8e3a3000 0x0000e000 0x47918a69 1/19/2008 12:28:09 AM
    fltmgr.sys 0x807c5000 0x807f7000 0x00032000 0x47918a6a 1/19/2008 12:28:10 AM
    mup.sys 0x89f56000 0x89f65000 0x0000f000 0x47918a74 1/19/2008 12:28:20 AM
    dfsc.sys 0x8f6bb000 0x8f6d2000 0x00017000 0x47918a74 1/19/2008 12:28:20 AM
    bowser.sys 0x997a6000 0x997bf000 0x00019000 0x47918a7a 1/19/2008 12:28:26 AM
    mrxsmb.sys 0x9a600000 0x9a61f000 0x0001f000 0x47918a81 1/19/2008 12:28:33 AM
    rdbss.sys 0x8ef25000 0x8ef61000 0x0003c000 0x47918a82 1/19/2008 12:28:34 AM
    mrxsmb20.sys 0x9a658000 0x9a670000 0x00018000 0x47918a83 1/19/2008 12:28:35 AM
    mrxdav.sys 0x997d4000 0x997f4000 0x00020000 0x47918a8c 1/19/2008 12:28:44 AM
    Ntfs.sys 0x89e06000 0x89f15000 0x0010f000 0x47918a96 1/19/2008 12:28:54 AM
    csc.sys 0x8f661000 0x8f6bb000 0x0005a000 0x47918a96 1/19/2008 12:28:54 AM
    srvnet.sys 0x99789000 0x997a6000 0x0001d000 0x47918aa7 1/19/2008 12:29:11 AM
    luafv.sys 0x99609000 0x99624000 0x0001b000 0x47918afb 1/19/2008 12:30:35 AM
    wmiacpi.sys 0x8e04d000 0x8e056000 0x00009000 0x47918b7f 1/19/2008 12:32:47 AM
    acpi.sys 0x80694000 0x806da000 0x00046000 0x47918b80 1/19/2008 12:32:48 AM
    msisadrv.sys 0x806e3000 0x806eb000 0x00008000 0x47918b83 1/19/2008 12:32:51 AM
    mssmbios.sys 0x8e22f000 0x8e239000 0x0000a000 0x47918b87 1/19/2008 12:32:55 AM
    pci.sys 0x806eb000 0x80712000 0x00027000 0x47918b89 1/19/2008 12:32:57 AM
    fileinfo.sys 0x805aa000 0x805ba000 0x00010000 0x47918be3 1/19/2008 12:34:27 AM
    watchdog.sys 0x8eddf000 0x8edec000 0x0000d000 0x47918c21 1/19/2008 12:35:29 AM
    Dxapi.sys 0x8eff4000 0x8effe000 0x0000a000 0x47918c4c 1/19/2008 12:36:12 AM
    msrpc.sys 0x829cb000 0x829f6000 0x0002b000 0x47918f1f 1/19/2008 12:48:15 AM
    Beep.SYS 0x8e336000 0x8e33d000 0x00007000 0x47918f56 1/19/2008 12:49:10 AM
    Null.SYS 0x8e32f000 0x8e336000 0x00007000 0x47918f58 1/19/2008 12:49:12 AM
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  6. GeepKnee
    Posts : 7
    Vista 32Bit and Win 7
    Thread Starter
       New #4

    I will but have each system on different harddrives and switch them in the bios. The computer has built with win 7 so I put vista on another harddrive so I can see if there are BSOD on both of them. Thanks for the reply it will give me a place to start on hte vista drive. I will be posting for the win 7 Drive now that I know how to do it. Thanks Again
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