BSOD When Launching certain applications (Steam.exe, KvIRC.exe)

Sensanaty · 16 Aug 2015

Hey all.

Recently, my laptop got its first BSOD, which happened when I was switching channels in KvIRC (An IRC client). After I rebooted, the entire folder containing KvIRC was deleted, so I guess there was something with the contents that windows disagreed with.

After that, I tried opening up Steam (the video game platform), but my laptop straight away froze, crashed, and brought me to the blue screen. As far as I can tell, all steam-related files are still in place. The only recent hardware/software change to my laptop is the removal of my CD Drive. Software-wise, nothing has been installed/uninstalled in a few weeks.

After searching around for a bit, I came to a couple of threads which advised of doing a sfc /scannow, however I got the message that "Windows Resource Protection found corrupt files but was unable to fix some of them", and I'm unable to determine which files need fixing.

I ran antivirus scans with ESET NOD32, Malwarebytes and Hitmanpro, all resulting in 0 detections.

I tried recreating the BSOD instance, and as thought, launching steam caused another BSOD, except this time it was delayed, by 30 minutes. My laptop has been running for 12 hours now (I didn't try launch steam again), and so far, so good.

Thank you in advance for any help you can provide me :)

EDIT: I've included the SFCdetails.txt in the attachments, in case this can help anyone determine what's going wrong.

Sensanaty · 20 Aug 2015

Just to bump my thread and also provide an update to the situation.

Since the creation of this thread, my laptop underwent 5 or 6 additional BSOD events. I've managed to actually remember the error code (it's been the same one in each case) and it's 0x0000007A, followed by a few other string of 0's in brackets (I think one of them was 0x0000000000004, probably more 0's). There's also some text that reads KERNEL_DATA_INPAGE_ERROR. The crashes have occurred at seemingly random intervals this time, so I don't think it's application related after all, since there's been crashes even while idling, but I might be wrong.

The only hardware/software change since the creation of the thread was the installation of a few video games (Europa Universalis IV and Civilization V). Hardware-change-wise, nothing different.

I've included an updated report, in case anything's different.

Cheers in advance for any help provided

Sensanaty · 14 Sep 2015

To bump my thread once more, since there's been no reply for a few weeks now.

I've had probably over a dozen BSOD's at this point, each and every one of them the same type (KERNEL_DATA_INPAGE_ERROR with the error code 0x0000007A). I have a suspicion they occur when my laptop overheat, as idling on my desk for days triggers no BSOD, while laying it somewhere where it suffocates will quickly lead to a BSOD.

I've also noticed dozens of new folders that have popped up, found.000, found.001 and so on. I realize these are created after a chkdsk, the only problem is attempting to delete these folders also triggers a BSOD, albeit I've only tried to delete them once out of fear of more BSOD's.

Attached is an up-to-date report, in case it provides any further insight.

Cheers in advance.

BSOD When Launching certain applications (Steam.exe, KvIRC.exe)

BSOD When Launching certain applications, Error code 0x0000007A