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Windows 7: BSOD When machine goes to sleep/hibernation

19 Aug 2015   #1
Mozy74

Windows 7 64Bit
 
 
BSOD When machine goes to sleep/hibernation

OS: Windows 7 64Bit
Machine: HP ProBook 640 G1

Example here:

Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`04751060
Parameter 3 : fffff800`00b9e3d8
Parameter 4 : fffffa80`0a17f330
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+72a40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18798 (win7sp1_gdr.150316-1654)
Processor : x64
Crash Address : ntoskrnl.exe+72a40

Any help with identifying the cause would be much appreciated!


My System SpecsSystem Spec
.
24 Aug 2015   #2
tuckerv77

Wisconsin
 
 

I am getting the same thing for a number of my end users. It seems to happen when they lock their computer while on a docking station, close the lid, undock and then go to another area in the building. When opening the lid they either receive the same BSOD or the lock screen. However, when they click CTRL+ALT+Delete all they then see is the Cancel button.

I am testing the newest Intel Graphics driver 10.18.14.4139 along with the newest BIOS 1.33. If it works I will let you know.

Thanks,

Tucker
My System SpecsSystem Spec
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 BSOD When machine goes to sleep/hibernation




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