BSOD When machine goes to sleep/hibernation


  1. Mozy74
    Posts : 1
    Windows 7 64Bit
       New #1

    BSOD When machine goes to sleep/hibernation


    OS: Windows 7 64Bit
    Machine: HP ProBook 640 G1

    Example here:

    Bug Check String : DRIVER_POWER_STATE_FAILURE
    Bug Check Code : 0x0000009f
    Parameter 1 : 00000000`00000003
    Parameter 2 : fffffa80`04751060
    Parameter 3 : fffff800`00b9e3d8
    Parameter 4 : fffffa80`0a17f330
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+72a40
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.18798 (win7sp1_gdr.150316-1654)
    Processor : x64
    Crash Address : ntoskrnl.exe+72a40

    Any help with identifying the cause would be much appreciated!
      My Computer
    Quote Quote

  3. tuckerv77
    Posts : 1
    Wisconsin
       New #2

    I am getting the same thing for a number of my end users. It seems to happen when they lock their computer while on a docking station, close the lid, undock and then go to another area in the building. When opening the lid they either receive the same BSOD or the lock screen. However, when they click CTRL+ALT+Delete all they then see is the Cancel button.

    I am testing the newest Intel Graphics driver 10.18.14.4139 along with the newest BIOS 1.33. If it works I will let you know.

    Thanks,

    Tucker
      My Computer
    Quote Quote

 

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