How to fix Window 7 auto shut down? (Bluescreen error)


  1. Posts : 20
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    How to fix Window 7 auto shut down? (Bluescreen error)


    My Window 7 auto shutdown occasionally. The system error message after the restart is something "bluescreen"



    My new pc specs
    https://i.imgur.com/ACjGHLw.png
    Last edited by johnnxiv; 21 Aug 2015 at 15:21.
      My Computer


  2. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #2
      My Computer


  3. Posts : 20
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    I uploaded my log file. Thank you in advanced.
      My Computer


  4. Posts : 6,741
    W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
       #4

    The ACER PID on your retail ASRock motherboard means your OS is counterfeit.
    Code:
    Host Name:                 HOME-PC
    OS Name:                   Microsoft Windows 7 Ultimate 
    OS Version:                6.1.7600 N/A Build 7600
    OS Manufacturer:           Microsoft Corporation
    OS Configuration:          Standalone Workstation
    OS Build Type:             Multiprocessor Free
    Registered Owner:          Home
    Registered Organization:   
    Product ID:                00426-OEM-8992662-00006 ---> ACER PID
    Original Install Date:     7/12/2015, 3:23:27 AM
    System Boot Time:          8/20/2015, 10:17:07 PM
    System Manufacturer:       To Be Filled By O.E.M.
    System Model:              To Be Filled By O.E.M.
    System Type:               x64-based PC
    Processor(s):              1 Processor(s) Installed.
    Counterfeit installations such as yours can contain heavily modified code that can cause the installation to behave in unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is completely unreliable, and for this reason most analysts won't attempt it.

    My recommendation is to install a genuine copy of Windows 7. This will minimise the problems you are experiencing and make subsequent diagnosis of BSODs far more reliable. Once you are running a genuine Windows 7 installation and are still experiencing BSODs, upload your new logs we will be happy to help you solve them.
      My Computer


  5. Posts : 20
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    Boozad said:
    The ACER PID on your retail ASRock motherboard means your OS is counterfeit.
    I don't think my OS is the one who causing the BSOD because I installed window 7 on my laptop the same way too. My laptop never have problem with BSOD.

    I need to mention I run my PC 24/7. So I think my cause of BSOD is ussing up all my RAM(8GB) so the system auto shut down to prevent damage.

    Can you help me spot another possible problem, please?
    Last edited by johnnxiv; 22 Aug 2015 at 12:17.
      My Computer


  6. Posts : 20
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #6

      My Computer


 

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