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Windows 7: BSOD in windows 7 after failed windows 10 install

23 Aug 2015   #1

Windows 7 64bit
BSOD in windows 7 after failed windows 10 install

i'm not computer savvy, so be patient with me. lol.

so i attempted to install windows 10 and it failed and rebooted back to windows 7. i thought everything would be fine, but i started getting weird errors like "explorer.exe stopped working" or some icon would stop working. then i started getting many bsod.

this is frustrating because i didn't have this problem before the attempted windows 10 install. please help.

My System SpecsSystem Spec
23 Aug 2015   #2

Win7 Ultimate X64

First thing will be to run an sfc scan to check win 7 has all system files in place and hasn't suffered any corruption
SFC /SCANNOW Command - System File Checker

I will have a look through your dumps now

Try sfc scan first and let us know how you get on then we can proceed depending on the results
My System SpecsSystem Spec
23 Aug 2015   #3

Windows 7 64bit

ok, i tried that 3 times and it didn't work. i got "windows resource protection could not perform the requested operation". :/
My System SpecsSystem Spec

23 Aug 2015   #4

Win7 Ultimate X64

Looks like your problems may be a bit deeper

Did you run the cmd prompt as admin ?
My System SpecsSystem Spec
23 Aug 2015   #5

Windows 7 64bit

yes. do you think it's my OS? i'm thinking about reinstalling but i really don't want to.
My System SpecsSystem Spec
23 Aug 2015   #6

Win7 Ultimate X64

You still have options before a reinstall
System restore would be first if you have a restore point from before W10 but not sure how it would react after rolling back from 10

Sit tight for a bit and I will get some others to have a look at this thread see if they have any better ideas
My System SpecsSystem Spec
23 Aug 2015   #7

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
My System SpecsSystem Spec
23 Aug 2015   #8

Windows 7 64bit


Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-CVJKK-P63C2-MGTPV
Windows Product Key Hash: MpckoouoJUR4+ZEVVLvjah7wsGs=
Windows Product ID: 00371-OEM-9083206-30531
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {D4AFB546-780F-4DA5-9F89-40B9AA2F7CD4}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150715-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D4AFB546-780F-4DA5-9F89-40B9AA2F7CD4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-MGTPV</PKey><PID>00371-OEM-9083206-30531</PID><PIDType>3</PIDType><SID>S-1-5-21-4082734693-4147509040-2138101000</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude E6410</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="6"/><Date>20100810000000.000000+000</Date></BIOS><HWID>B3773907018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>E2 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00180-832-030531-02-1033-7601.0000-0902015
Installation ID: 008045070620144524023894158571961541260412954644375034
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: MGTPV
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 8/23/2015 5:50:17 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:30:2015 00:47
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->

OEM Activation 1.0 Data-->

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
SSDT PmRef CpuPm
My System SpecsSystem Spec
24 Aug 2015   #9

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

That looks fine - not the errors I was expecting to see, and the system is genuine and validated.
My System SpecsSystem Spec
24 Aug 2015   #10

Debian GNU/Linux :)
Got this problem solved

I have just got this problem (BSOD after downgrading from Widnows 10 back to Windows7) solved in friend's computer. As all over the forums / blogs etc. no one got this problem solved without formatting \ installing \ recovering (as I searched in search-engine), I decieded to sign up this forum and post my soultion, as this forum is NO. 1 result in google search of this problem... This thread isn't the first in the search, but as I don't know if it OK here to bump old thread (some weeks agw), I post it in the first thread I found in this forum.

In my situation, Windows7 started in safe-mode, but not in normal-mode, I guessed something which is differnet between the modes is the cause of the problem. As BSOD apperaed during the Windows7-logo-screen, I guessed it's something releated to drivers.

I used Autrons utility (Sysinternals/Microsoft) as my 'swiss knife' to view and disable drivers during boot (downloaded in other computer and copied by Disk-On-Key)

I disabled every none-Microsoft driver which was releated to SATA/RAID/IDE/SCSI and also Anti-Virus drivers (Avira, in my case), then reboot, and VIOLA, Windows7 booted normally!

I believe this BSOD case is realted to one of the drivers described above, but not in 100%. I also disabled graphic card driver with all the others, disabled some deviced (include graphic card) in Device Manager, disabled some services, and changed AV folder name in Program Files (from avira to avira.old). Failed tries before were chkdsk, last-known-working-setting (middle of safe-mode screen option), Windows7-auto-repair (which failed, ofcourse), replacing all registry files with the files from RegBack folder, nothing worked itself. But maybe solution is the combination of some of this tries with the disabling of the drivers, I don't know.

Hope this will help someone with this annoying BSOD.
My System SpecsSystem Spec

 BSOD in windows 7 after failed windows 10 install

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