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Windows 7: BSOD while using FSX

24 Aug 2015   #1
Bsal1

Windows 7 Home Premium 64bit
 
 
BSOD while using FSX

Hi there hope someone can help me with this, I have been getting BSOD while using FSX online with vatsim recently. Early July I bought a new CPU i7 4790k and motherboard Asus H81-Gamer. Since then I've been getting BSOD using FSX at random times but seems to only happen when Im flying online using vatsim. I thought the problem might have been RAM so I replaced them with RAM from my boards recommended list but still have the same problem. I have tried different graphics drivers too for my HD6870 with no luck and tried driver verifier which didn't give me a BSOD. I have updated all my drivers to the latest but still no fix. I also did a repair install of W7 which didn't help either. I'll attach my .zip file for someone to have a look.

Regards

Brian


My System SpecsSystem Spec
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25 Aug 2015   #2
Hacb

Windows 7 Enterprise x64
 
 

Code:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8800f0dc83a, Address of the instruction which caused the bugcheck
Arg3: fffff880087389b0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
as you can see above, this was a SYSTEM_SERVICE_EXCEPTION,

Code:
SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+c183a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  55c03174

STACK_COMMAND:  .cxr 0xfffff880087389b0 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_atikmdag+c183a

BUCKET_ID:  X64_0x3B_atikmdag+c183a
here we can see that it is atikmdag.sys which is your graphics driver,

here are the causes of the error from above according to BSOD Index:
Usual causes: System service, Device driver, graphics driver, ?memory
so it is clearly your graphics driver. first, check to see if your drivers are up-to-date.
My System SpecsSystem Spec
29 Aug 2015   #3
Bsal1

Windows 7 Home Premium 64bit
 
 

Back again with another BSOD, since my last BSOD I have replaced my AMD HD6870 card with a Nvidia GTX960. This is my first one with the new graphics card installed.
My System SpecsSystem Spec
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29 Aug 2015   #4
Hacb

Windows 7 Enterprise x64
 
 

this time it was your Intel(R) USB 3.0 eXtensible Host Controller Driver, update it here and see if that helps:
Intel Download Center
My System SpecsSystem Spec
29 Aug 2015   #5
Bsal1

Windows 7 Home Premium 64bit
 
 

Thanks for the help, I'll update and see if it solves the issue.
My System SpecsSystem Spec
05 Sep 2015   #6
Bsal1

Windows 7 Home Premium 64bit
 
 

Back again with another BSOD
My System SpecsSystem Spec
07 Sep 2015   #7
Bsal1

Windows 7 Home Premium 64bit
 
 

Bump.
My System SpecsSystem Spec
Reply

 BSOD while using FSX




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