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26 Aug 2015   #1

Windows 7 Home Premium 64 bit

Built (and rebuilt) a new computer and installed WIN7 Home Premium x64. It was stable for a few days during the software install phase. But it started doing the BSOD (again). Strangely enough, it does this mainly when it's idle. The windbg shows WIN7_DRIVER_FAULT. To that end I've updated the drivers that I know about. No luck there or anywhere else for that matter. I've scratched my head for a good couple of weeks on this and do not seem to be making progress. I've run and re-run diags on both memory and hard drive -- no errors showing there either. Any and all help is greatly appreciated. The requisite minidump and diagnostic files are attached. Basically it shows:

PROCESS_OBJECT: fffffa800971db10

IMAGE_NAME: wininit.exe


MODULE_NAME: wininit

FAULTING_MODULE: 0000000000000000

EXCEPTION_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.





ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

fffff880`0246b9c8 fffff800`0326dcb2 : 00000000`000000f4 00000000`00000003 fffffa80`0971db10 fffffa80`0971ddf0 : nt!KeBugCheckEx
fffff880`0246b9d0 fffff800`03224d8b : ffffffff`ffffffff fffffa80`099a2b50 fffffa80`0971db10 fffffa80`0971db10 : nt!PspCatchCriticalBreak+0x92
fffff880`0246ba10 fffff800`0318f484 : ffffffff`ffffffff 00000000`00000001 fffffa80`0971db10 0000007f`00000008 : nt! ?? ::NNGAKEGL::`string'+0x29ce6
fffff880`0246ba60 fffff800`02ed6853 : fffffa80`0971db10 00000000`c0000006 fffffa80`099a2b50 00000000`00000026 : nt!NtTerminateProcess+0xf4
fffff880`0246bae0 00000000`77c5dc7a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`00bbfda8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77c5dc7a





BUCKET_ID: X64_0xF4_IOERR_IMAGE_wininit.exe


FAILURE_ID_HASH_STRING: km:x64_0xf4_ioerr_image_wininit.exe

FAILURE_ID_HASH: {7e8d25f6-54c6-2456-f4df-269f2fd35200}

Followup: MachineOwner

Thanks Guys!

My System SpecsSystem Spec
28 Aug 2015   #2

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit

Run Disk Check on your Hard Drive for file system errors and bad sectors on it.

 Hard Drive Diagnostics

  • Double click and open my computer.
  • Right click on desired drive and hit properties.
  • Click on tools tab and Check now.

Read complete instructions on the tutorial: Disk Check

Other Tests:

My System SpecsSystem Spec
28 Aug 2015   #3

Windows 7 Home Premium 64 bit

I have run both the chkdsk and SeaTools diagnostics. All look good. I do note that I did open the case and re-seat all the memory and SATA cables. Since then I've not seen the BSOD reappear - big smile! I'm hoping that this was all that there was to it. But...we shall see.

Thank you KoolKat77 for the reply. I'll post results again in a few days if the BSOD has been solved -- or sooner if the hunt continues.
My System SpecsSystem Spec

02 Sep 2015   #4

Windows 7 Home Premium 64 bit

I am happy to report that the system is still running well without exhibiting the BSOD. In this case it would appear that just re-seating the memory and SATA cables was the solution. Looking back I probably should have tried that earlier but since I had just put it together ...I really didn't expect this to be the cause. Lesson learned: Go for the simple first!
My System SpecsSystem Spec


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