BSOD while writing serial data and acquiring frames via grabber


  1. Posts : 4
    Windows 7 Professional 32bit
       #1

    BSOD while writing serial data and acquiring frames via grabber


    Hello,
    I need to autofocus a thermal camera which operates serially. I am using MATLAB to send serial data and MATLAB's Image Acquisition Toolbox to get frames. My MATLAB program acquires a frame, processes it to find its "focus measure" and then rotates the lens clockwise or anticlockwise so that maximum value of focus measure is obtained. Most of the times the program works correctly and converges to the maxmimum focus point. But occasionally, BSOD appears during the execution of the program.

    The following error appears upon restart:
    Code:
    Problem signature:   
    
    Problem Event Name:    BlueScreen   
    OS Version:    6.1.7600.2.0.0.256.48   
    Locale ID:    1033 
    
    Additional information about the problem:   
    BCCode:    d1   
    BCP1:    00000014   
    BCP2:    00000002   
    BCP3:    00000000   
    BCP4:    8BE28652   
    OS Version:    6_1_7600   
    Service Pack:    0_0   
    Product:    256_1 
    
    Files that help describe the problem:   
    C:\Windows\Minidump\082015-27752-01.dmp   
    C:\Windows\Temp\WER-34335-0.sysdata.xml 
    
    Read our privacy statement online:   
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    The .dmp files are attached herewith. The zip file contains a lot of .dmp files because it has crashed a lot of times by now. I am using Dazzle DVCr80 grabber.
    I suspect that it's a grabber drivers issue but I am not sure. Can the problem be solved using windows xp because this grabber is quite old and its drivers may not be compatible with windows7?

    I have also posted the same question in mathworks because I thought there might be something wrong with my code but no one has replied yet there. So I thought I'd try here.

    If there is any other information needed, please let me know.

    Thanks.
      My Computer


  2. Posts : 2,781
    Windows 10 Pro x64
       #2

    Hiya and welcome to SevenForums!
    Code:
    BugCheck 7F, {0, 0, 0, 0}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nuvaud2.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nuvaud2.sys
    *** ERROR: Module load completed but symbols could not be loaded for nuvaud2.sys
    Code:
    BugCheck D1, {14, 2, 0, 81e27652}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nuvvid2.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nuvvid2.sys
    *** ERROR: Module load completed but symbols could not be loaded for nuvvid2.sys
    Probably caused by : nuvvid2.sys ( nuvvid2+14652 )
    These are the NUVision Video & Audio drivers, these are probably related to the thermal camera. As you said they are very outdated. If your lucky XP can maybe run this, if not then you must switch over to Windows 2000 for it to function properly.
    Code:
    7/11/2001 12:41:07 PM  C:\Windows\system32\DRIVERS\nuvaud2.sys     
    10/28/2001 4:34:45 PM  C:\Windows\system32\DRIVERS\nuvvid2.sys
      My Computer


  3. Posts : 4
    Windows 7 Professional 32bit
    Thread Starter
       #3

    @Laith, thank you for the reply.

    I have already switched over to XP, but the problem is still the same. It feels like that it is not as frequent as it was in windows7, but it is still there.

    So, there is no solution to this except to get a new/updated video grabber?

    Thanks.
      My Computer


  4. Posts : 2,781
    Windows 10 Pro x64
       #4

    Yes and also audio grabber. But if you REALLY want this grabber then i suggest downgrading to Windows 2000, but being very careful for viruses etc that can harm your computer.
      My Computer


  5. Posts : 4
    Windows 7 Professional 32bit
    Thread Starter
       #5

    @Laith

    The grabber has 1 video and 3 audio channels. I am using just the video channel as I need only the video frames at certain instants. Can the dump files indicate whether the issue is with the video part of the drivers or the audio part?

    Thanks again.
      My Computer


  6. Posts : 2,781
    Windows 10 Pro x64
       #6

    Then you need to replace the grabber. Yes it can i said eariler that 2 drivers were causing it, which are:
    Code:
    nuvvid2.sys
    (Video driver) and
    Code:
    nuvaud2.sys
    (Audio driver).

    So you need to replace the driver and delete the old drivers.
      My Computer


  7. Posts : 4
    Windows 7 Professional 32bit
    Thread Starter
       #7

    Okay. I'll get a new grabber. Hopefully this will resolve the issue.

    Thanks for your help.
      My Computer


  8. Posts : 2,781
    Windows 10 Pro x64
       #8

    No problem! It's my duty to help!
      My Computer


 

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