BSOD caused by "dxgkrn.sys" and "ntoskrnl.exe".

Usiek · 29 Aug 2015

For the past two days I've been getting BSOD while playing games (been testing it on cs:go and it crashes every time after about 8min) or/and while the computer is idle. This mostly occurs while a game is open and sometimes the blue screen doesn't even come up, the pc simply restarts (which I believe is a sign of faulty ram) and comes up with the pop up like it does when you get a BSOD (after the pc reboots and it asks you to try and find a sollution).

It first occured when I upgraded to windows 10 (from win7), naturally I downgraded to win7 however the usb drivers became corrupt and therefore I had to clean install win7. After doing so the same problem occured giving a BSOD with this in the dump file:
(1st crash ) Imgur: The most awesome images on the Internet
(2nd crash ) Imgur: The most awesome images on the Internet
(the most recent 2 in the dump files)

After seeing this I fresh installed windows again and the problem is still occuring, Ive tried installing older graphic drivers however that made no difference (im currently running the drivers that came on a cd with my pc).

I've tried running memtest 86 however the computer turns off the display and stays on for some reason, the monitor goes blank and my backlit keyboard turn off leaving the pc in a state where it is on however when you just press the power button it turns off (don't have to hold it). I've tried running it twice and both times it simply crashed.

After running the windows memory diagnostic tool I simply recieved a pop-up saying there is a problem with my ram and I should contact my pc manufacturer. However before I start taking my RAM sticks out to see if they're faulty I'd like someone to have a look and tell me that it isn't simply a faulty driver or a corrupt file.

Here are the .dmp files: Dump files.zip :: Free File Hosting - File Dropper: File Host for Mp3, Videos, Music, Documents.
(Not sure if they're of any use but....)

Here are my specs: Imgur: The most awesome images on the Internet

Any suggestions as to the source of the problem or a solution would be greatly appreciated.

Laith · 01 Sep 2015

Hey there!

Code:

BugCheck 124, {0, fffffa80074b58f8, 0, 0}

Probably caused by : AuthenticAMD

Code:

BugCheck 116, {fffffa80081d5010, fffff880052eae80, 0, 2}

Probably caused by : atikmpag.sys ( atikmpag+ae80 )

Hmm, if the Windows memory test(it's very bad) says that, then you should probably replace it ASAP.

Run Display Driver Uninstaller(DDU)
Make sure you tick the Uninstall C:/AMD and C:/NIVIDA folders while you are in DDU when you are done running DDU install your graphics driver again. This is the guide for DDU: Display Driver Uninstaller: How to use

Remember to remove Catalyst and only install the graphics driver.

Run Prime95, if the temps goes too high stop the test. Hardware - Stress Test With Prime95