BSOD happens random, third time today, BCCode :D5, BCP1: FFFFF9800A98


  1. Posts : 5
    Windows 7 Ultimate x64
       #1

    BSOD happens random, third time today, BCCode :D5, BCP1: FFFFF9800A98


    Hi third time this day or forth, can't really remember i got this error. I'll copy paste the error here.

    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d5
    BCP1: FFFFF9800A98AE90
    BCP2: 0000000000000001
    BCP3: FFFFF880107A36E2
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\090115-14976-01.dmp
    C:\Users\Convict\AppData\Local\Temp\WER-29312-0.sysdata.xml

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    My PC is a rather old one, build it for work, here are the specs.

    Computer typeEdit Value
    PC/Desktop
    Computer Manufacturer/Model NumberEdit Value
    N/A
    OSEdit Value
    Windows 7 Ultimate x64
    CPUEdit Value
    Intel Pentium E5500 @ 2.80GHz Wolfdale 45nm Technology
    MotherboardEdit Value
    ASUSTeK Computer INC. P5P41TD (LGA775)
    MemoryEdit Value
    4.00GB Dual-Channel DDR3 @ 399MHz (6-6-6-15)
    Graphics Card(s)Edit Value
    1024MB NVIDIA GeForce 9600 GT (NVIDIA) - GALAXY
    Hard DrivesEdit Value
    596GB Western Digital WDC WD6400AAKS-65A7B0 ATA Device (SATA)

    I have downloaded your program too and i'm gonna upload the zip file now.The nvidia driver is up to date.Thank you in advance.
      My Computer


  2. Posts : 2,781
    Windows 10 Pro x64
       #2

    Hiya and welcome to SevenForums!
    Code:
    BugCheck D5, {fffff9800a98ae90, 1, fffff880107a36e2, 0}
    
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    
    Could not read faulting driver name
    Probably caused by : nvlddmkm.sys ( nvlddmkm+9116e2 )
    The problem is caused by your graphics driver. Run Display Driver Uninstaller(DDU)
    Make sure you tick the Uninstall C:/AMD and C:/NIVIDA folders while you are in DDU when you are done running DDU install your graphics driver again and you should be good to go! This is the guide for DDU: Display Driver Uninstaller: How to use

    Run MemTest86+, It must be MemTest86+. RAM - Test with Memtest86+
      My Computer


  3. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thank you, i'll try tommorow when i'm at work and i'll reply here !
      My Computer


  4. Posts : 2,781
    Windows 10 Pro x64
       #4

    Okay, sounds good!
      My Computer


  5. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Hi again, i've use the DDU utility and unnistaled the drivers.Then i installed them again, a older version,not the last one.But i got a new BSOD, code B3 this time.I'll upload the file with the report.Thank you in advance.
      My Computer


  6. Posts : 2,781
    Windows 10 Pro x64
       #6

    Hmm,
    Code:
    BugCheck 3B, {c0000005, fffff96000174283, fffff88005a84020, 0}
    
    Probably caused by : win32k.sys ( win32k!HmgLockEx+a3 )
    Run sfc /scannow and chkdsk /r.
    Install the latest updates from Windows Update.

    Do the exact same steps for chkdsk /r but instead of typing in sfc /scannow type chkdsk /r.

    SFC /SCANNOW Command - System File Checker
      My Computer


  7. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Hi again, i used the sfc /scannow command after i installed all the windows updates,it said it didn't find anything wrong with windows file system integrity, i didn't used chkdsk /r, i will after it restarts, got a lot of work to do :). I didn't get any more BSOD after the updates.Thank you for the help.If i get any more BSOD, i'll post it here.O and btw, should i mark this thread solved, and if i get a new BSOD post a new thread ? Or should i wait untill i'm ready to leave work and see if i get any more errors, then mark it ? Thank you again.
      My Computer


  8. Posts : 2,781
    Windows 10 Pro x64
       #8

    You should wait a week or two to see if the problem is solved.
      My Computer


  9. Posts : 5
    Windows 7 Ultimate x64
    Thread Starter
       #9

    OK, thank you !
      My Computer


  10. Posts : 2,781
    Windows 10 Pro x64
       #10

    No problem! It's my duty to help!
      My Computer


 

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