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Windows 7: Bsod on new PC. Windows 7 x64. SYSTEM_SERVICE_EXCEPTION.

01 Sep 2015   #1
DecapitatingJim

Windows 7 64 bit
 
 
Bsod on new PC. Windows 7 x64. Bugcheck 0x3b

Here's the thing from WhoCrashed

On Tue 1/Sep/2015 11:01:17 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\090215-12636-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x735C0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800031F7E65, 0xFFFFF8800BE8EC10, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Tue 1/Sep/2015 11:01:17 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800031F7E65, 0xFFFFF8800BE8EC10, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

It happened randomly while I was mucking about in Chrome. First time it's Bsodded, PC is brand new. Only been built for ~3 weeks. Nothing OC'd.

DM log attached. Any info would be much appreciated.


My System SpecsSystem Spec
.
02 Sep 2015   #2
DecapitatingJim

Windows 7 64 bit
 
 

Bump. I'm running Memtest86+ right now. Will update with the results.
My System SpecsSystem Spec
02 Sep 2015   #3
DecapitatingJim

Windows 7 64 bit
 
 

Oh here's my specs, forgot to post em last night.

CPU - Intel Haswell Core i5-4590, 3.30GHz,
GPU - EVGA GTX 970.
Mobo - ASRock Z97 Anniversary
Ram - Corsair XMS, 8GB Kit, DDR3-1333 x 2
PSU - Corsair CX, 600W
HDD - Western Digital Caviar Blue, 1TB
My System SpecsSystem Spec
.

03 Sep 2015   #4
DecapitatingJim

Windows 7 64 bit
 
 

Memtest finished 8 passes and there was no errors. Gonna try updating my Bios later but apart from that I got no idea what to be looking at.

Edit: Nevermind, Bios was the latest version.
My System SpecsSystem Spec
03 Sep 2015   #5
DecapitatingJim

Windows 7 64 bit
 
 

Okay, I ran Driver verifier and it Bsodded very shortly after loggin in. Here's the new dmp file, stop code 0xD5, caused by epfwwfp.sys.

Can anyone help me with this? I have no idea what to be looking at.

Edit: Here's a photo of the one I just triggered. Just in case it has anything else to offer. Little cut off at the sides sorry.
My System SpecsSystem Spec
03 Sep 2015   #6
DecapitatingJim

Windows 7 64 bit
 
 

Ran sfc /scannow twice and it didn't find anything.

Am I actually gonna get help with this or am I just talking to myself here? :|
My System SpecsSystem Spec
04 Sep 2015   #7
oddrobb

Windows 7 Professional x64
 
 

I've been getting this same "System Service Exception" BSOD while using Chrome in Windows 8.1 64. I've clean installed to Windows 10 and I am STILL getting this error! I'll try to post here if I manage to find a solution. From what I can tell so far the issue does seem to be related to google Chrome...
My System SpecsSystem Spec
05 Sep 2015   #8
DecapitatingJim

Windows 7 64 bit
 
 

Quote   Quote: Originally Posted by oddrobb View Post
I've been getting this same "System Service Exception" BSOD while using Chrome in Windows 8.1 64. I've clean installed to Windows 10 and I am STILL getting this error! I'll try to post here if I manage to find a solution. From what I can tell so far the issue does seem to be related to google Chrome...
I've been thinking Chrome is the problem as well actually. It's been giving me problems since I installed it on my PC. Laptop has no problems with it though :|

I might try swapping browsers and opening up a crap load of tabs to see if it crashes. Though I'm taking my pc into a tech store thing and getting them to test every last bit of it so we'll see if that sheds any light on this.
My System SpecsSystem Spec
Reply

 Bsod on new PC. Windows 7 x64. SYSTEM_SERVICE_EXCEPTION.




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