BSOD - 0x000000a0


  1. Posts : 5
    Windows 7 Home 64 bit
       #1

    BSOD - 0x000000a0


    Hi All,

    I have just built a new PC but I'm having some difficulties with BSOD and the PC more generally, so it'd be great if anyone was able to help.

    After running Civilization V, I always get a pop-up saying that Windows has detected that my computer is running slow, so I thought it would be worthwhile to run some hardware diagnostic tests. The GPU is able to cope in FurMark without any problems and the CPU also fares well in IntelBurnTest on maximum, both with relatively low temps (below 50s celsius). The HDD/SDD are also healthy and no errors detected.

    However, I keep getting BSOD when I run MemTest. I have left it overnight twice and both times I have come back to the PC having restarted from a BSOD. I sat with the program on last night and it was able to make it to 100%, but as soon as I turned my monitor off and then back on the PC had restarted with an error message that it had a BSOD.

    I have two sticks of 8GB DDR3 and have tried them individually, in slots 1 and 3, and together, and I seem to get the same error regardless.

    Many thanks for your help.

    All the best,
    Stephen


    Setup:-

    Intel i5 4690K with an h80i cooler
    MSI R9 390
    MSI Z97-G45 Gaming Intel LGA1150 Z97 ATX Motherboard
    Corsair CXM 750W
    HyperX Fury Series 16gb (2x8gb) DDR3 1866Mhz
    Samsung 250gb SSD
    WD 1TB HDD

    and in case it's relevant:-

    Acer XG270HU
    Corsair K70 Vengeance keyboard
    Razer Deathadder mouse
    Last edited by xstevenc1; 02 Sep 2015 at 14:39.
      My Computer


  2. Posts : 2,781
    Windows 10 Pro x64
       #2

    Hiya and welcome to SevenForums!
    Code:
    BugCheck A0, {b, 2fd999000, 3, e17ae000}
    
    Probably caused by : ntkrnlmp.exe ( nt!PopWriteHiberPages+a3 )
    Code:
    BugCheck A, {0, 2, 0, fffff800038c3645}
    
    Probably caused by : HDAudBus.sys ( HDAudBus!HdaController::NotificationDpc+168 )
    This is probably a failing PSU. Run sfc /scannow and chkdsk /r.
    Install the latest updates from Windows Update.

    Do the exact same steps for chkdsk /r but instead of typing in sfc /scannow type chkdsk /r.

    SFC /SCANNOW Command - System File Checker
      My Computer


  3. Posts : 5
    Windows 7 Home 64 bit
    Thread Starter
       #3

    Thanks Laith!

    After typing chkdsk /r and rebooting I can't boot into Windows. It loads the mobo screen and then goes to a black screen covered in artefacts.

    Any ideas?

    All the best,
    Stephen

    EDIT:

    I managed to run chkdsk C: /f /r /x through windows repair which purported to fix several problems with the C: drive and the windows' error checking tool is now showing no errors. I had already downloaded and installed all windows updates before getting the BSOD. Could the problems with C: drive have been related to the BSOD or do you still think it's PSU related?

    I've uploaded the DM log collector to my original post.

    EDIT 2:

    I ran MemTest again and immediately turned my monitor on and off, computer rebooted and then reported a BSOD.
    Last edited by xstevenc1; 02 Sep 2015 at 14:55.
      My Computer


  4. Posts : 2,781
    Windows 10 Pro x64
       #4

    Artifacts? That doesn't sound good... Run Furmark, if the temps goes too high stop the test. Video Card - Stress Test with Furmark
      My Computer


  5. Posts : 5
    Windows 7 Home 64 bit
    Thread Starter
       #5

    Laith said:
    Artifacts? That doesn't sound good... Run Furmark, if the temps goes too high stop the test. Video Card - Stress Test with Furmark
    It's idling at 56 celsius and maxes out at around 85 after 10 or so minutes, 1920x1080 with 0X MSAA
      My Computer


  6. Posts : 2,781
    Windows 10 Pro x64
       #6

    Please post the new dumps.
      My Computer


  7. Posts : 5
    Windows 7 Home 64 bit
    Thread Starter
       #7

    Laith said:
    Please post the new dumps.
    Attached, thanks very much for your help.
      My Computer


  8. Posts : 2,781
    Windows 10 Pro x64
       #8

    No problem it's my duty to help.

    Update your sound drivers.
      My Computer


  9. Posts : 5
    Windows 7 Home 64 bit
    Thread Starter
       #9

    I've updated the sound drivers but I still get the BSOD.
      My Computer


  10. Posts : 2,781
    Windows 10 Pro x64
       #10

    Please post the latest dumps.
      My Computer


 

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