BSOD issue uncertain - Occurred after moving house

Hello and welcome Ian mat first up and for everyones info please run these

System Info - See Your System Specs
then these as the files you sent do not include any BSOD dumps

https://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html
&
https://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html
While we wait I shall have trawl through the files that did come through

Thanks fir he specs Ian and while you are at it mate try running these if you haven't already

https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

https://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f and /r in the command line as per Option2 >in safe mode if need be

Don't worry about the drive being SSD it will not do any harm

Ok Ian have looked through a lot of stuff and the cbs logs are really way beyond me unless it is some very obvious. Took another look at the other stuff you sent and still cannot pin anything down. It is a shame that the BSOD didn't leave a file behind because I am sure we could have got something out of that as they are more specific than some of the other stuff.

The only things I can pick out now are some problem devices in msinfo32 which I am going to try and track down as they are not anything obvious to me - see pic

Now also you mentioned moving house and it has got me wondering whether the problem is something more simple than what one is "looking" for so I might suggest that you open the case and clean it out thoroughly re seat all the cables, sticks, and cards etc

You could go really pedantic and try my little ditty

SLOT CLEANING

Now as for the slots to clean them use a strip of old credit card about1/2 inch wide nip the corners off one end - preferably round them offhold a piece of thin lint free cloth over the end dab on some form ofalcohol - isopropyl alcohol (if you want to be pedantic) but any ethanol basedalcohol even methylated spirits (called rubbing alcohol in the US) are good and GENTLYswipe along the slots.

This can also be done for the GPU slot/s and also the contacts of thesticks or cards - not the stick but some lint free cloth of course. See my picfor the sick but please be very gentle doing it if you are in any doubt -please ask before doing it but I use this all the time and have yet to damageanything. Plus make sure the card/sticks contacts are clean too but begentle


Might be an idea to run Speccy to check out the temps too https://www.piriform.com/speccy/download a snip / pic would be good to see

Ian I have just chased down that problem device and it is linked to something called Colasoft Packet Capture Engine. Can I assume that you have some sort of software or a device that uses it on the machine?

I am not saying this is the root cause of the issues just it may be.

John

No worries and yes that software is for networking but like you say if you don't need it then dump it - never a great fan of the software that comes like that.