BSOD on system restart


  1. demolishun
    Posts : 1
    Win 7 Pro x64 on work comp Home Premium x64 on personal comp
       New #1

    BSOD on system restart


    New laptop got it out of the box yesterday and with all these updates I can finally use it. The laptop in question is set as my system specs on my profile but ill upload any files I can. The BSOD error occoured after or during shutdown process where the screen reads "Windows is shutting down" I copied the message when I restarted and this is what I got,
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000009f
    BCP1: 0000000000000004
    BCP2: 0000000000000258
    BCP3: FFFFFA8003FBE040
    BCP4: FFFFF800038073D0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\091015-21559-01.dmp
    C:\Users\Dennis\AppData\Local\Temp\WER-123677-0.sysdata.xml

    Read our privacy statement online:
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    C:\Windows\system32\en-US\erofflps.txt



    Note: I go to the directory where the xml file is and it isnt there, and I cannot upload the dmp file but this is the sysinfo
      My Computer
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  3. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #2

    Hello and welcome Dennis the msconfig files contain some stuff that most of up would tell you is very unwanted software and in particular the IoBit - could not give it to me personally.

    Now what you need to do is run this and post back the specs - yours are ok but really need some more detail the MB is missing - most important component I think you will agree.
    System Info - See Your System Specs then read and post these please

    https://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

    &

    https://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

    Until we get back the info we have very little room in which to maneuver.

    In my pics there is a reference to power on programs see this to configure the Start up process.
    Startup Programs - Change
      My Computer
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