Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: "dm log collector" ran fine but did NOT create a zip file!

04 Sep 2015   #1

Windows 7 Professional 64-bit
"dm log collector" ran fine but did NOT create a zip file!

So, I ran into a BSOD, and attempted to follow the posting instructions -- particularly running "dm log collector". It ran fine, and reported successful completion, but it did not create any zip file!

I searched carefully, but it's zip file does not exist.

I'm about to try again, but if anyone knows what might have gone wrong, please let me know.

My System SpecsSystem Spec
04 Sep 2015   #2

Windows 7 Professional 64-bit

The second attempt failed also.
My System SpecsSystem Spec
04 Sep 2015   #3

Windows 7 Professional 64-bit

I'm not the first to have this problem. See: Log collector apps do not work
My System SpecsSystem Spec

10 Sep 2015   #4

Windows 7 Ultimate 64bit

I'm having the same problem now.
My System SpecsSystem Spec
11 Sep 2015   #5


Try using this one instead - SF Diagnostic Tool - Using for Troubleshooting
My System SpecsSystem Spec

 "dm log collector" ran fine but did NOT create a zip file!

Thread Tools

Similar help and support threads
Thread Forum
BSOD "Pool_Header" - help analyze DM Log Collector info
Hi guys. I haven't added any new software or hardware to my system recently. Yesterday, I started getting the BSOD either before or after I click on the Profile to use and it starts loading the little icons in the lower right corner (system tray?). The BSOD is only on the screen briefly and I...
BSOD Help and Support
Windows Backup: error "unable to create zip file"
I have been running Windows Backup on my Win 7 64-bit Home system successfully for a while. I selected a USB drive as my backup destination, and a number of local folders as the source. I also included my OneDrive folder in the source folder set. My computer's name was "MIKE-PC". I noticed that...
Backup and Restore
Remove "Create Shortcut" from file and folder context menu?
Hi Shawn, is there a way to remove "Create Shortcut" from the right-click context menu on a file/folder?
Lost my "Create a new file folder" function
When I right click on my desktop, then drop down menu, click "New" I no longer have a choice of New Folder, only breifcase, which doesn't serve my purposes. How can I recover my create new file folder function?
General Discussion
Cannot create file "c:\User\...\Appdata\Roaming...". Access is denied.
I'm not sure what's the cause for this, but I believe it has to do with a recent SweetIM malware attack. I tried to fix it. And also did a system restore. Malware is gone, but this thing came up. The error message comes up upon closing an app (NoteTab Light). It's trying to save some info, but...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 18:21.
Twitter Facebook Google+