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Windows 7: "dm log collector" ran fine but did NOT create a zip file!

04 Sep 2015   #1
Thenin

Windows 7 Professional 64-bit
 
 
"dm log collector" ran fine but did NOT create a zip file!

So, I ran into a BSOD, and attempted to follow the posting instructions -- particularly running "dm log collector". It ran fine, and reported successful completion, but it did not create any zip file!

I searched carefully, but it's zip file does not exist.

I'm about to try again, but if anyone knows what might have gone wrong, please let me know.


My System SpecsSystem Spec
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04 Sep 2015   #2
Thenin

Windows 7 Professional 64-bit
 
 

The second attempt failed also.
My System SpecsSystem Spec
04 Sep 2015   #3
Thenin

Windows 7 Professional 64-bit
 
 

I'm not the first to have this problem. See: Log collector apps do not work
My System SpecsSystem Spec
.

10 Sep 2015   #4
Meeyah222

Windows 7 Ultimate 64bit
 
 

I'm having the same problem now.
My System SpecsSystem Spec
11 Sep 2015   #5
z3r010

 

Try using this one instead - SF Diagnostic Tool - Using for Troubleshooting
My System SpecsSystem Spec
Reply

 "dm log collector" ran fine but did NOT create a zip file!




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