Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD Error (possibly Google Chrome?)

14 Sep 2015   #11

Microsoft Windows 7 Starter (32 Bit)

Is their any alternative fixes or shall I just give up?
I understand you are unable to do anything but is their any alternative methods?

My System SpecsSystem Spec
14 Sep 2015   #12

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Quote   Quote: Originally Posted by vbest View Post
Is their any alternative fixes or shall I just give up?
I understand you are unable to do anything but is their any alternative methods?
I am trying to answer to your question technically.

The BSOD that you are having is a particular variant of stop 0x7F, called EXCEPTION_DOUBLE_FAULT. It may be a driver issue, and in that case the failing driver should be clearly visible in the dump data. But as we cannot read the dumps, we can neither accept nor reject this possibility.

Still, there is a way to deal with the driver related issues. Do the following:
  1. Go to the computer/motherboard manufacturer's site and download the drivers for your make/model. Get the network driver, at least.
  2. Perform a clean reinstall; and forget that you have a driver CD.
  3. Install the network driver (and any other driver you previously downloaded, if any).
  4. Set windows update to update the drivers automatically.
If still the same BSOD continues to occur, then a double fault is a hardware level fault, and you need to go for hardware troubleshooting.
My System SpecsSystem Spec
16 Sep 2015   #13

Microsoft Windows 7 Starter (32 Bit)

thanks for your response, but i didnt start my computer off as i should off as i didnt know what i was doing then and my computer is bad so there isnt a seperate drive for a clean reinstall, so what should i do now? should i just try to update them?
My System SpecsSystem Spec


 BSOD Error (possibly Google Chrome?)

Thread Tools

Similar help and support threads
Thread Forum
BSOD seems to be isolated to using Google Chrome error 0x124 hal.dll
Bug Code: 0x00000124 Hello, I am helping my father with his ASUS laptop which is a few years old. I am a PC tech at a local store so I have tried eliminating what I could and searching more on the internet but can't seem to come across a fix. What I have done is test the hard drive in...
BSOD Help and Support
BSOD possibly Google Chrome linked, error 0x000000f4 ntoskrnl.exe
I have been experiencing BSODs about once a day for more than a week, as far as I can remember it's always when using Google Chrome (though I almost always have Chrome open, so it might not be related). The BSOD occurs seemingly randomly, often after hours of using the computer without any...
BSOD Help and Support
BSOD while using Google Chrome, error 0x000000A
Hi, Would appreciate your help on this. I am running Windows 7 Home Premium 64bit on a Dell XPS 1640 (3.5 years old). Started having BSOD randomly a week ago while using Chrome or working. I have run the SF Diagnostic tool, files as attached. Looking forward to your advice! Thank you.
BSOD Help and Support
BSOD Using Google Chrome, error 0x0000001E
I've been working on this one all day, as it only just started occuring, but it is to the point that it is random. Sometimes the website will open, and sometimes it will flash to the blue screen and restart. It was doing this every time I tried to shutdown, but a rollback of the display drivers out...
BSOD Help and Support
BSOD using Google Chrome, error = 0x80070422
Windows 7 Home Premium 64bit This is the original OS This is OEM This computer is 3 years old This OEM OS was re-installed on 7/16/12
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:05.
Twitter Facebook Google+