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Windows 7: BSOD on system restart

10 Sep 2015   #1

Win 7 Pro x64 on work comp Home Premium x64 on personal comp
BSOD on system restart

New laptop got it out of the box yesterday and with all these updates I can finally use it. The laptop in question is set as my system specs on my profile but ill upload any files I can. The BSOD error occoured after or during shutdown process where the screen reads "Windows is shutting down" I copied the message when I restarted and this is what I got,
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 1000009f
BCP1: 0000000000000004
BCP2: 0000000000000258
BCP4: FFFFF800038073D0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

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Note: I go to the directory where the xml file is and it isnt there, and I cannot upload the dmp file but this is the sysinfo

My System SpecsSystem Spec
11 Sep 2015   #2

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Hello and welcome Dennis the msconfig files contain some stuff that most of up would tell you is very unwanted software and in particular the IoBit - could not give it to me personally.

Now what you need to do is run this and post back the specs - yours are ok but really need some more detail the MB is missing - most important component I think you will agree.
System Info - See Your System Specs then read and post these please


Until we get back the info we have very little room in which to maneuver.

In my pics there is a reference to power on programs see this to configure the Start up process.
Startup Programs - Change
My System SpecsSystem Spec

 BSOD on system restart

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