BSODs sometimes scrambled screen, sometimes Windows Explorer quits

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  1. Posts : 10
    Windows 7 Home Premium x64
    Thread Starter
       #11

    While getting ready to do the short test for seatools, I got the following BSOD:
      My Computer


  2. Posts : 26,861
    Windows 11 Pro
       #12

    Did you run the sfc /scannow? If so, what were the results? If not, open an elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

    And when you have time, please upload the BSOD Posting Instructions https://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html. Upload the files here, this will tell you how. https://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html
      My Computer


  3. Posts : 10
    Windows 7 Home Premium x64
    Thread Starter
       #13

    Hi essenbe, thanks for all your help so far.

    1. See attached the DM crash tool zip.

    2. I ran sfc /scannow as administrator. As you can see in the screen snip PNG, it found 100% verification with no reboot necessary.

    There is another thing I thought might have something to do with this: the laptop is encrypted with McAfee encryption.
      My Computer


  4. Posts : 26,861
    Windows 11 Pro
       #14

    I would suggest you unencrypt the files and uninstall McAfee, this can tell you how after removing it from control panel. How to uninstall or re-install supported McAfee products using the Consumer Products Removal tool. This is the latest dump file

    Code:
    Use !analyze -v to get detailed debugging information.
    BugCheck 24, {1904fb, fffff8800cb21f68, fffff8800cb217c0, fffff880013409b0}
    Probably caused by : memory_corruption
    Followup:     memory_corruption
    The rest of them said a

    The rest said a corrupted file.
      My Computer


  5. Posts : 10
    Windows 7 Home Premium x64
    Thread Starter
       #15

    Well, the only way for me to get it decrypted was to bring it into work and leave it for 2 days, starting Monday, so I said screw it and did a clean install.

    I only have a few drivers installed, but I'm already getting f4 BSODs. I enabled minidumps after two of them; when I was about to post here I got another one. I'm putting up both of the zip files;

    1. is before the last BSOD and from a regular boot
    2. is after the last BSOD and from safe mode.


    Thanks again for all your help.
      My Computer


  6. Posts : 26,861
    Windows 11 Pro
       #16

    both dumps were the same

    Code:
    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arguments:
    Arg1: 0000000000000003, Process
    Arg2: fffffa80096bdb30, Terminating object
    Arg3: fffffa80096bde10, Process image file name
    Arg4: fffff80002d9adb0, Explanatory message (ascii)
    Code:
     (fffffa80096bdb30) is for:
     Cannot read _DRIVER_OBJECT at fffffa8008894148
     DriverObject fffffa8008894148
    Current Irp fffffa80096bdb48 RefCount 0 Type 00040001 Flags 09e24e58
    Vpb fffffa800a7cbe58 DevExt 00000000 DevObjExt 00060107 
    Characteristics (0xfffffa80)  FILE_AUTOGENERATED_DEVICE_NAME, FILE_CHARACTERISTIC_PNP_DEVICE, 
                                  FILE_CHARACTERISTIC_TS_DEVICE, FILE_CHARACTERISTIC_WEBDAV_DEVICE, 
                                  FILE_CHARACTERISTIC_CSV, FILE_DEVICE_ALLOW_APPCONTAINER_TRAVERSAL, 
                                  FILE_PORTABLE_DEVICE
                                  Unknown flags 0xfff8c200
    Last edited by essenbe; 20 Sep 2015 at 14:49.
      My Computer


  7. Posts : 10
    Windows 7 Home Premium x64
    Thread Starter
       #17

    Is it possible it's looking at a homegroup drive and having a problem?
      My Computer


  8. Posts : 26,861
    Windows 11 Pro
       #18

    I wouldn't think so,
      My Computer


  9. Posts : 10
    Windows 7 Home Premium x64
    Thread Starter
       #19

    https://msdn.microsoft.com/en-us/lib...=vs.85%29.aspx says FILE_CHARACTERISTIC_CSV is a 'cluster shared volume' rather than a comma-separated value file. The reason I ask is that I don't think the laptop's shared anything - are all storage devices cluster shared volumes?
      My Computer


  10. Posts : 26,861
    Windows 11 Pro
       #20

    It also says it is a Plug and play device, a Web DAV device, and a removable device. WebDAV - https://en.wikipedia.org/wiki/WebDAV I have no idea what it is unless you have a NAS or some other server type device.
      My Computer


 
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