BSOD SYSTEM_SERVICE_EXCEPTION (atikmdag.sys)

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  1. Posts : 36
    Windows 7 Ultimate x64
       #1

    BSOD SYSTEM_SERVICE_EXCEPTION (atikmdag.sys)


    Hello Guys,

    i have been getting an error whenever i install my graphics drivers. Any version i use results in a BSOD on startup.
    the BSOD says: SYSTEM_SERVICE_EXCEPTION (atikmdag.sys)

    Also, whenever my computer restarts it shuts straight off and i have to manually turn it on again...
    I am using Windows 7 Ultimate x64
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Hi Josiah

    Please read BSOD Posting Instructions and provide us with the zip file :)
      My Computer


  3. Posts : 36
    Windows 7 Ultimate x64
    Thread Starter
       #3

    here is the zip file u requested...
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below




    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

    Please check {windows partition}\windows\minidump and check if there are any dump files saved.
    The zip is empty of dump files.
    Please make sure your pc is configured for small dump files How to configure minidump | Windows 7 tutorial
      My Computer


  5. Posts : 36
    Windows 7 Ultimate x64
    Thread Starter
       #5

    the SPTD thing was grey when i uninstalled daemon tools so i didnt have to uninstall the SPTD thingy. and windows minidump didnt have anything in it
      My Computer


  6. Posts : 36
    Windows 7 Ultimate x64
    Thread Starter
       #6

    do i have to make the blue screen happen again for you to see the minidump files?
      My Computer


  7. Posts : 7,050
    Windows 10 Pro
       #7

    Please make sure your pc is configured for minidumps.
    Then try it yes.
      My Computer


  8. Posts : 36
    Windows 7 Ultimate x64
    Thread Starter
       #8

    yes i just configured it...im jus downloading an old graphics driver and once installed the blue screen would be produced
      My Computer


  9. Posts : 36
    Windows 7 Ultimate x64
    Thread Starter
       #9

    DMP DELIVERY SIR!
    thats the dmp i got right after the blue screen showed up...
      My Computer


  10. Posts : 36
    Windows 7 Ultimate x64
    Thread Starter
       #10

    wait can i not send the dmp file?
      My Computer


 
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