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Windows 7: Six BSOD in a few wks during a vast different amount of apps/programs

22 Sep 2015   #1

Windows 7 Home Premium - 64-bit
Six BSOD in a few wks during a vast different amount of apps/programs

Hello - let me preface the below with this - I know nothing about computer hardware and computer repair. I am running Avast on my laptop. Full virus scans show nothing and Malware Bytes nothing either. I didn't want to have to send it back to HP again - as my mirror program did not save my rights for my paid programs and I had to purchase office again. The laptop is still under warranty though.
  1. I had BSOD errors in April and HP determined it was the motherboard and replaced it.
  2. I have now had another six mini dumps - with the most recent during a school quiz online. (9/22)
  3. These errors have occurred while using different applications together. Never the same apps at once; all the time. These different applications include:
  • several web pages in firefox open and simply taking online quiz on blackboard (9/22)
  • A few pages open and using Sublime to edit html for a class and a university VPN connection running to upload files. I then opened blackboard and it crashed(9/5)
  • Word files open and a few browsing pages.
Specs on laptop:
Laptop: HP 15-g080nr

OS: Windows 7 Home premium 64-bit SP1
RAM: 7.0GB Single-Channel DDR3 @ 798MHz (total 8gb)
Motherboard: HP 22CD(Socket FT3b)
Graphics: Generic PnP Monitor(1366x768@60Hz)
DELL S2409W (1920x1080@60Hz)
1024MB ATI AMD Radeon RF graphics (HP)
Storage: 698GB Toshiba MQ01ABD075 ATA Device (SATA)
Optical Drives: HP DVDRAM GU90N ATA Device
Audio: Realtek HiDef Audo

Any help or advice would be greatly appreciated. I have no other computer to use for college classes and no money to buy another.

God bless you all;


My System SpecsSystem Spec
25 Sep 2015   #2

Windows 10 Pro

Hi Lorelei7,

The cause of the crashes is a driver from your AMD GPU.

Please check your manufacturer for driver updates.
Please note the temperatures of your GPU when idle and under load.
Please run Furmark

Six BSOD in a few wks during a vast different amount of apps/programs Diagnostic test Six BSOD in a few wks during a vast different amount of apps/programs

Run Furmark to test your GPU. Furmark tutorial

Note   Note
Run Furmark for around 30 minutes

warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high
My System SpecsSystem Spec

 Six BSOD in a few wks during a vast different amount of apps/programs

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